Frequently Asked Questions: Public Works
Maintenance issue with property maintained by the city
To report a maintenance issue with property (buildings or public areas) maintained by the city, please create a Support Request. In your request, describe the location of the property and include as much information as possible about the problem/issue.
Report issue with snow removal on street and/or sidewalk.
Information regarding snow removal on the streets or sidewalks in the City of St. Charles is provided on the Snow Removal page of the City website. You can also contact the Public Works Field Office at (630) 377-4405 to report any issue or concern you may have.
Or, submit a Customer Service Request. Please indicate address and/or street(s) that are of concern.
Who do I call for information regarding mosquito control?
Please visit the Mosquito Abatement page in the Seasonal Services section of the City website for more information.
