Water and Sewer
Water
Division
The City of St. Charles’ Water Division is responsible for providing
safe water to the 35,000 customers we serve. With ten full-time employees,
the Water Division maintains seven water supply wells, six storage reservoirs,
160 miles of water main, over 3,000 valves and fire hydrants and 10,600
service connections and meters. The water supply is chlorinated and fluoridated
as required by State and federal Regulations. Information regarding water
quality can be found in the Consumer
Confidence Water Quality Report. Presently, water usage averages about
4.5 million gallons per day.
Wastewater
Treatment Division
The City of St. Charles’s Wastewater Treatment Division is responsible
for ensuring that all wastewater produced by City residents is properly
treated and disinfected prior to its return to the environment. With nine
full-time employees, the Wastewater and Environmental Laboratory Divisions
operate and maintain fourteen intermediate pumping stations two wastewater
treatment facilities. Both treatment facilities were designed and built
according to the standards established by the Illinois Environmental Protection
Agency and are capable of treating up to 9.7 million gallons of wastewater
daily. In addition to process control and compliance monitoring, the City’s
Environmental Laboratory Division monitors industrial activities and provides
analytical data necessary to fulfill all reporting requirements as required
by the Clean
Water Act (CWA).
Sewer
Division
The Sewer Division is responsible for the maintenance and repair of the
sanitary and storm sewer collection systems, totaling nearly 300 miles
of underground piping. With 10 full-time employees, the Sewer Division
systematically inspects, cleans and makes repairs to both systems. The
City of St. Charles has developed a Stormwater
Management Ordinance. The purpose of the ordinance is to keep rainwater
and snow melt water out of homes and business and to enhance local surface
water quality. The Sewer Division maintains storm sewers by inspecting
and cleaning them of debris. Residents can assist in these efforts by
keeping leaves, grass and trash from blocking storm sewer inlets in their
areas. The most secure location for stormwater that cannot be immediately
transported by storm sewers is in the street. The streets in St. Charles
are specifically designed to contain and route stormwater overflow.

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