LINKS IN THIS SECTION
Construction Project Updates
Frequently Asked Questions

Hydrant Flushing
Land Improvements Code
Public Education
Seasonal Water and Sewer Tips
Sewer Maintenance
Sewer Rates
Stormwater Management
Wastewater Treatment Plants
Water Conservation Tips
Water Code
Water Rates
Water Quality
   2008 Water Quality Report (pdf)
   Water Hardness
   Water Hardness Map
   Helpful Links
   FAQ
Watering Restrictions and Permit
 


Contact Information

Public Works Field Office
pw@stcharlesil.gov
(630) 377-4405

John Lamb
Environmental Services Manager

Paul Marschinke
Water Division Manager

Dan Rowe
Public Services Division Manager

 
 

Water and Sewer

Water Division
The City of St. Charles’ Water Division is responsible for providing safe water to the 35,000 customers we serve. With ten full-time employees, the Water Division maintains seven water supply wells, six storage reservoirs, 160 miles of water main, over 3,000 valves and fire hydrants and 10,600 service connections and meters. The water supply is chlorinated and fluoridated as required by State and federal Regulations. Information regarding water quality can be found in the Consumer Confidence Water Quality Report. Presently, water usage averages about 4.5 million gallons per day.

Wastewater Treatment Division
The City of St. Charles’s Wastewater Treatment Division is responsible for ensuring that all wastewater produced by City residents is properly treated and disinfected prior to its return to the environment. With nine full-time employees, the Wastewater and Environmental Laboratory Divisions operate and maintain fourteen intermediate pumping stations two wastewater treatment facilities. Both treatment facilities were designed and built according to the standards established by the Illinois Environmental Protection Agency and are capable of treating up to 9.7 million gallons of wastewater daily. In addition to process control and compliance monitoring, the City’s Environmental Laboratory Division monitors industrial activities and provides analytical data necessary to fulfill all reporting requirements as required by the Clean Water Act (CWA).

Sewer Division
The Sewer Division is responsible for the maintenance and repair of the sanitary and storm sewer collection systems, totaling nearly 300 miles of underground piping. With 10 full-time employees, the Sewer Division systematically inspects, cleans and makes repairs to both systems. The City of St. Charles has developed a Stormwater Management Ordinance. The purpose of the ordinance is to keep rainwater and snow melt water out of homes and business and to enhance local surface water quality. The Sewer Division maintains storm sewers by inspecting and cleaning them of debris. Residents can assist in these efforts by keeping leaves, grass and trash from blocking storm sewer inlets in their areas. The most secure location for stormwater that cannot be immediately transported by storm sewers is in the street. The streets in St. Charles are specifically designed to contain and route stormwater overflow.