Disclaimers for City of St. Charles Web Site
The City of St. Charles respects the privacy of our residents. We will only collect personally identifiable information (such as name, title, company name, address, telephone number or email address) that you voluntarily provide through our web site or email correspondence. In order to provide visitors with a pleasant online experience, our web servers collect some technical information automatically upon your visit. This may include your IP address, browser used, date of visit, and length of visit. This information supplies us with statistics on web visits and is only for internal use. No personally identifiable information (name, address, email address, phone, etc.) is collected automatically. The minimal information we do collect is kept confidential and is used solely in summary form to enhance the services offered on the site or to publish site usage statistics.
The City of St. Charles does not endorse or otherwise accept responsibility for the privacy policies of other sites to which this site links.
This policy is not intended and should not be interpreted as a contract of any nature, either stated or implied.
Questions or comments sent to City staff or elected officials that contain personally identifying information may be forwarded to another agency for help in responding to the question or comment. The personally identifying information in the email may be used to contact the sender, but it will not be sold, rented, or voluntarily supplied to any agency, commercial or private, unless required by law. Please note that the content of any correspondence, such as email or letters, sent to City officials or staff becomes public record and is available for public/media review upon request.
Information provided through an online, interactive form may be used in processing the request and may be collected for inclusion in databases or directories, to be used for internal purposes only. This information will not be sold, rented or voluntarily supplied to any agency, commercial or private, unless required by law.
The City of St. Charles will store and protect any and all personally identifying information in the same manner we store and protect other personal customer information. We will only disclose information to third parties where it is necessary for completing transactions; in order to verify the existence and condition of a customer’s account; in order to comply with government agency, applicable law or court orders; or with the written permission of the customer.
The content of this web site is provided for informational purposes only. Unless otherwise noted, the information on this web site does not represent official statements or views of the City of St. Charles, its elected officials or staff.
While we do make every effort to ensure the accuracy and reliability of information posted on this web site, the information contained herein should not be relied upon as a substitute for formal documents or information from the originating bodies or departments. All critical information should be independently verified.
The City of St. Charles does not endorse or warrant the accuracy, legitimacy, timeliness or content of the links from its web pages to external web sites not published or maintained by the City.
The City of St. Charles, its employees and agents will not be held responsible for any loss or claim arising from the use of, or reliance on the information contained on this web site.
The information and data on this site is subject to change without notice from the City of St. Charles.
All persons accessing this site are responsible for confirming the relevance and accuracy of its content.
The City of St. Charles, its employees and agents do not make or intend an endorsement or recommend any link, reference, information, organization or business either by its inclusion or exclusion from this page or site.
Communications made through email and messaging system links contained on this site shall in no way be deemed to constitute legal notice to the City of St. Charles, Illinois, or any of its agencies, officers, employees, or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, or representatives, where notice is required by any federal, state, or local laws, rules or regulations.
The City of St. Charles only collects information to the extent deemed reasonably necessary to serve its legitimate business purposes. Excellent security technology is used to ensure the security, integrity and privacy of all personal information. Nonetheless, the City of St. Charles is not responsible for any breach of its security or for the actions of any third parties that may obtain any personal information transmitted via the Internet.
Use of the City of St. Charles web site and Utility Bills Online (UBO) is subject to all applicable local, state, national and international laws and regulations.
Actual or attempted unauthorized use of UBO may result in criminal and/or civil prosecution.
For the protection of our residents, the City of St. Charles reserves the right to view, monitor and record activity on its web site and in UBO without notice or permission. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with investigation or prosecution of possible criminal activity. The City of St. Charles will also comply with all court orders or legal requirements involving requests for such information.
The City of St. Charles does not use “persistent” cookies to collect permanent information. We may use cookies (which would reside on the user’s computer) to increase the ease of use. No personal information will be stored in these cookies.
Users of UBO can sign-in securely to our site and have all transactions protected by VeriSign certified Secure Sockets Layer (SSL) encryption technology. SSL encrypts personal information before it travels over the Internet. For more information on SSL, please visit http://wp.netscape.com/security/techbriefs/ssl.html/. For more information on VeriSign, please visit http://www.verisign.com/.
Information presented on this web site is public information and may be distributed or copied. All graphics, photographs, and logos are protected by copyright and may not be reproduced, “mirrored” on another server, or used without the express written consent of the related organization.
