Some Rebates are Available for a Short Time Only
Non-Emergency City Lines Will Not Be Able to Receive Calls from 8:30 a.m. to 2:30 p.m.
On Sunday, June 30, the City of St. Charles will be upgrading its telephone system and all non-emergency City lines will be unable to receive calls from 8:30 a.m. to 2:30 p.m. The Public Safety emergency number (9-1-1) and the Electric Outage Hotline (866-444-0016) will be available throughout the upgrade.
Construction is underway on a new biosolids and operations building in the main wastewater treatment plant at the public works facility, 1405 S. 7th Avenue. The new building will replace the current structure, which dates back to the 1940s and has undergone several additions through the years. Read more »
Save on your electric bill with a few simple steps:
Want to find out more about your electricity usage and costs? City of St. Charles Municipal Electric Utility customers can perform an energy audit on their homes right from our website. This online program is provided in conjunction with our energy supplier, the Illinois Municipal Electric Agency. Customers can access the program from the City’s website. Click on the “Green St. Charles” icon on the homepage and scroll down and click the “Home Energy Calculator” box. Read more »
Many residents have received solicitor calls or mailing advertisements from alternative electrical suppliers. Also, municipal aggregation, in which multiple communities band together to purchase electricity for their citizens, has been in the news lately. The City of St. Charles operates its own municipal utility and already participates in an electricity cooperative with other area municipalities (since 2006), including Naperville. It’s called the Illinois Municipal Electric Agency (IMEA) and it provides power to 32 municipal systems in Illinois. St. Read more »
Our Public Works Department often gets questions from residents about the water in St. Charles. Most of the time, they notice deposits around faucets, film on glasses and soap residue that is difficult to rinse out of clothes. If you have noticed these conditions in your home, what you are experiencing are the effects of hard water. Hard water can be a nuisance, but it’s perfectly fit for drinking. Generally a water softening system can mitigate the effects of hard water. Read more »