Requests must be submitted either by phone (630-377-4426) or in writing (send to City of St. Charles, 2 E. Main St., St. Charles, IL 60174) by January 30, for the previous year's Utility Bill history.
There is a 10% late fee on current charges for bills not paid by the due date. We will remove one late fee per year.
Please contact Utility Billing at 630-377-4426 for removal of a fee.
East side - 2700 block of East Main St., in the Foxfield Commons Shopping Center
City Hall Building - 2 E. Main St. near front entrance
City Municipal parking lot - next to the USPS mailbox
West side - 2529 Oak Street, across from Post Office (west of Randall Road)