Keep Your Water Pipes from Freezing

Public Works receives a lot of questions about how to “winterize” water pipes. You may need to winterize your water service if your home will be vacant (due to a move, sale, extended vacation, etc.) or when home renovations require shutting the water off.

Here are a few suggestions to avoid frozen pipes: Read more »

Be Sure to Review Your Water Quality Report

The City of St. Charles is committed to providing a continuous supply of safe, reliable and economical water to its customers. Every year, the City of St. Charles Water Division distributes a report that summarizes the quality of the City’s drinking water. We are pleased to report that again this year, your tap water met all Environmental Protection Agency (EPA) drinking water health standards. Read more »

Water Permits Available for New Lawns

New lawns require special care until they are established. It’s important for homeowners to apply for a Sod Laying and Seeded Lawn Installation Permit to allow extra watering for new lawns. The permit allows watering for 10 consecutive days, from 5 a.m. to 9 a.m. and 6 p.m. to 10 pm. This permit must be displayed in a front window. Read more »

Public Works Fact

There are more than 225 miles of water main (pipelines) throughout St. Charles.

St. Charles Water Conservation Regulations in Effect May 1

Restricted Watering Times Effective May 1 through August 31

Read more »

Water Main Breaks are a Consequence of the Season

Water main breaks are common in the colder weather, especially with the extreme conditions we have experienced this season. Read more »

Fall Hydrant Flushing Underway

The City of St. Charles will conduct fall hydrant flushing September 30 to October 10 Read more »

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