Reconnect Utilities
If utility service has been discontinued and you feel this was
in error, call the Utility Billing Office at 630/377-4426 between
8 a.m. and 4:30 p.m. Monday through
Friday.
When utility service has been disconnected for non-receipt of
an application, deposit, or utility payment, a completed application
(if applicable) plus the full balance of the utility account, any
deposit owed, and a reconnection fee must be paid in cash or money
order before service is reinstated. No partial payments, payments
other than cash or money order, or incomplete applications will
be accepted on disconnected accounts.
Applications and cash or money order payments can be made in the
Utility Billing Office during normal business hours as stated above.
If you are unable to come to the Utility Billing Office during regular
office hours, complete applications and full cash or money order
payments can be accepted for utility reconnection at the Police
Department between 4:30 p.m. and 9 p.m. Monday hrough Friday, or 8 a.m. until 4:30 p.m. Saturdays excluding holidays. To see a list of City holidays, click here.
The Police Department is not able to answer questions regarding
disconnection. For directions to the Police Department, call 630/377-4435
or visit the Maps & Directions page.
The Utility Billing Office can be reached at 630/377-4426 and
is located at 2 East Main Street in the Municipal Building in downtown
St. Charles.
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