To report a dead animal on public property or a road, create a support request. Please indicate the general location of the animal.
Frequently Asked Questions: Public Services Division
My driveway apron and service walk have deteriorated, will the City replace these areas?
The City will replace a driveway apron or service walk if the City damages them during curb or sidewalk replacement. Otherwise, homeowners should repair and/or replace them as needed.
The City is not responsible for repairing residential driveway aprons. If you have any questions, please call (630) 377-4405.
The City of St. Charles Streets Division maintains all trees in the right of way or the area commonly known as “the parkway.” The parkway is the area between the sidewalk or lot line and the curb.
The City has every right-of way tree inventoried by size, location and species. The City inspects, monitors, trims and fertilizes as needed. The City also has a pest management program if appropriate and approves removals when necessary.
How do I report or request repair of a pothole?
Please contact the Public Works Office directly at (630) 377-4405 or submit a Customer Service Request online.
Please indicate the street name and general location of where the pothole is located.