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Frequently Asked Questions: Finance

Is there a Penalty for Late Payment of my Utility Bill?

There is a 10% late fee on current charges for bills not paid by the due date.  We will remove one late fee per year. 

Please contact Utility Billing at 630-377-4426 for removal of a fee.

Please note, if the Paymentus service is unavailable or you cannot complete your online payment through the Paymentus service, you are still responsible for timely payment of your City utility bill.

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