Unlike the sworn Police Officer, who is empowered to uphold the laws of the State of Illinois and carries a firearm, the Community Service Officer (CSO) is an unarmed civilian who is empowered to enforce the local ordinances of the City of St. Charles. The Community Service Officer can, by the use of a complaint form, charge someone or assist one citizen to charge another with an ordinance violation and bring him or her in front of a judge at the Kane County Circuit Court. They can also, by the use of a citation similar to a parking ticket, charge someone with an ordinance violation. In this case, the person charged may have the option of paying the fine or appearing in front of an Adjudicator.
Along with enforcing the local ordinances, the Community Service Officer assists the Patrol Division of the Police Department by taking private property accidents and animal complaints; traffic control for serious accidents, fires and special events; assist with booking of arrestees and with investigations as a Field Evidence Technician; and other miscellaneous duties. Community Service Officers are trained Child Seat Technicians and assist parents in getting the child seats installed correctly in their vehicles. The Community Service Officer also enforces parking ordinances and downtown parking time limits.