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Police Department Services

How do I request a police report?

To request a copy of a vehicle accident report

Drivers may obtain a copy of the accident report by visiting https://buycrash.lexisnexisrisk.com/ui/home. Please allow three (3) days for accident processing. To obtain a copy of the Driver’s Information Exchange, please contact the Records Division of the Police Department at (630)377-4435. Copies of the Driver’s Information Exchange will be available the day of the accident. Copies can be picked up in person or sent via US mail or email.

To request a copy of a Police Report, other than a vehicle accident

Copies of any police report (other than a vehicle accident) can be obtained through a Freedom of Information Act (FOIA) request. You can submit your request several ways: Click this Police FOIA request form link to fill out an online form; or pick up a form at the police station; or call the police department to have a form faxed or mailed to you. You can also download a PDF version of our Freedom of Information Act request form, print it, and submit it.

Fill out the form with as much information as possible (e.g. dates, times, address, names) to allow our Records Department staff to accurately fulfill your request. If you have the report number, please include it.

Copies are not available immediately, as the reports must be reviewed and approved prior to release. By law, we have 5 business days to comply with your request. When we have completed your request, you will be contacted via e-mail or via the method you indicated on your request. Typically, FOIA requests are fulfilled at no charge. However, there are exceptions. In some cases, charges are levied for a large volume of copying.

How do I request an appointment for a car seat check?

Appointments are scheduled with Police personnel. This is a free service to ensure the seats are properly installed, appointments are scheduled depending on availability. All personnel have been certified in proper car seat installation.

Please visit the Child Restraint Seat Checks section of our web site for additional information, or creat a support request to schedule an appointment.

Police Department Group Presentations, Speakers & Tours

Businesses, organizations, clubs or homeowners associations that would like specific crime prevention-related talks for larger groups can schedule a speaker from the St. Charles Police Department.

Police Department tours for clubs and organizations can be scheduled by request, subject to scheduling. Short, topic specific informational talks can be included in the tours, depending on the group, amount of time and request.

To schedule a group tour of the Police Department, create a support request at the St. Charles Connect link below.