For questions about improper hook-ups for sewer, waterheater, malfunctioning toilets, etc, create a Service Request.
There are two types of Sewers, sanitary and storm sewer collection. The purpose of the stormwater collection sewers is to keep rainwater and snow melt water out of homes and business and to enhance local surface water quality. The sanitary sewers are uses to transport used water from sinks and showers around the city to one of the two wastewater treatment plant.
This may include questions on an existing or the creation of a new special service area.
Please call (630) 377-4405 for immediate assistance.If call is after hours, please listen to voicemail prompts to leave a detailed message which will alert on-call staff.