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Home » FAQ » Customer Service

Whom do I contact if I have a question about the Paymentus Customer Portal, the One Time Payment page, or an issue with the payment transaction?

Contact Paymentus Customer Care at customercare@paymentus.com or via Phone Support at 1-800-420-1663.

updated Mar 23, 2018

Customer Service
Paymentus
Utilities

Help topic

Customer Service

Utility Billing Division

2 E. Main St.
St. Charles, IL 60174
(630) 377-4426
utilitybilling@stcharlesil.gov

Division of:

Read more about Utility Billing Division

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City of St. Charles
2 E. Main Street
St. Charles, IL 60174

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