Report an Electric Outage 24/7 to 866-444-0016
Have you ever wondered how your electricity reaches your home outlets? It has a long journey! The City receives its power from the Illinois Municipal Electric Agency, and transporting that power to your home is a team effort between the City and ComEd. After receiving the electricity through ComEd’s transformers and transmission lines, the electricity enters the City’s utility grid through a “step down” substation, and then on through the City’s distribution lines and transformers, before continuing to your house and powering your appliances and electronics. For more information, contact the City’s Electric Services Division at 630.377.4407.