The St. Charles Fire Department has retained Accredited Agency status with the Commission on Fire Accreditation International (CFAI) for once again meeting the criteria established through the CFAI’s voluntary self-assessment and accreditation program. The St. Charles Fire Department is one of only 250 agencies to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence, Inc. The Department was first accredited in 2013.
CFAI is dedicated to assisting fire and emergency service agencies throughout the world achieve excellence through self-assessment and accreditation to continually improve and enhance services to their communities. The CFAI process is voluntary, and provides an agency with an improvement model to assess its service delivery and performance internally. The agency then works with a team of peers from other agencies to evaluate its completed self-assessment.
The achievement of Accredited Agency status demonstrates that our Fire Department is not only high-performing and comprised of dedicated professionals, but also has constructed a plan for continuous improvement and transparent results.