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City of St. Charles Buildings Reopen, In-person Public Meetings Resume

The City of St. Charles reopened City buildings and has resumed in-person public meetings following Governor J.B. Pritzker’s announcement that our area has moved into Phase 4 of the Restore Illinois plan.

In-Person Public Meetings Resume

In-person public meetings have resumed at the Municipal Building, 2 E. Main St. Visitors must wear a mask and maintain 6-ft. distancing.

The City will continue to make video teleconferencing an option, making it easier for the public to participate. For more information, visit and click on the meeting you are interested in attending.

City Buildings Reopen to the Public with Health and Safety Requirements

City buildings are open to serve residents Monday - Friday, from 8 a.m. to 4:30 p.m. When at a City building, visitors must follow these health and safety requirements:

  • Wear a mask before entering a building
  • Use hand sanitizer provided upon entrance
  • Maintain a 6 ft. distance from others

Conducting Business at the City

In-person transactions resume Monday - Friday, from 8 a.m. to 4:30 p.m. for these City services:

  • Pay a utility bill
    • In-person payment at the Utility Billing office in the Municipal Building, 2 E. Main St.
    • Convenient contactless methods to pay your utility bill will still be available:
  • Building permits and applications
    • In-person meetings are by appointment only at the Municipal Building.
    • Plans and application drop off:
      • In the Municipal Building lobby during normal office hours.
      • 24/7 in the drop box at the South Entrance of the Municipal Building
  •  Public Works service counter at the Public Works facility, 1405 S. 7th Ave.
  • Meetings with City staff are encouraged to be conducted remotely by phone or video conference when possible. In-person meetings are by appointment only and masks are required.

Some Non-Essential Police Services Resume with Restrictions

  • Fingerprinting services for licensing and city-related requirements only.
  • Prescription drug disposal.
  • Issuing solicitor permits with safety plans submitted by the applicants.

Non-Essential Services that Remain Suspended

  • Municipal Building meeting room reservations
  • Municipal Building display window reservations
  • Police Station meeting room reservations
  • Police Station tours
  • Child safety seat checks
  • Police Ride-Along Program
  • Citizen’s Police Academy
updated May 04, 2021