Beginning July 1, 2022, refuse collection fees from Lakeshore Recycling Systems will change for City of St. Charles residents. All stickers previously purchased prior to July 1 are still valid, so residents can use their current supply.
For 2022 rates for stickers and containers, click here to visit our Refuse Services page.
The City of St. Charles is performing an inventory of water service lines to identify lines made with lead, as required by the Illinois Lead Service Line Replacement & Notification Act. The water service line is the smaller pipe that delivers water from the City water main to homes or businesses. To collect information for the inventory, the City is sending water customers an online survey to complete, which includes instructions on how to identify their water service line material.
Beginning May 1, 2022, the City stopped covering the Paymentus transaction fees for online utility bill payments. A convenience fee of $3.95 will be applied to all utility payments made online or over the phone through Paymentus. However, there are ways to pay your utility bill that do not incur the fee.
Fee Applied
The convenience fee will be applied to payments made online or over the phone using these methods:
For the fifth consecutive year, the U.S. Department of Labor has presented the City of St. Charles with the HIRE Vets Gold Medallion Award. The award recognizes the City for employing military veterans, and is part of the Honoring Investments in Recruiting and Employing American Military Veterans Act of 2017 (HIRE Vets Act).
99% of residents surveyed feel St. Charles is an Excellent or Good place to live. The results of the 2020 St. Charles Resident Survey were presented at the Sept. 8, 2020 Government Operations Committee Meeting. In general, survey respondents feel St. Charles is safe, clean and well maintained. Residents also valued the services they receive for the taxes they pay.
There are several easy ways to pay your utility bill:
Our employees are a big part of what keeps St. Charles running smoothly—and always moving forward.
St. Charles offers a variety of events all year long that attract visitors, support our local businesses, and build community spirit. Visit our Special Events page for a listing of major events in St. Charles.
A portion of 1st Street in downtown St. Charles closed to vehicle traffic to accommodate additional outdoor public seating. Access to the 1st Street parking structures remains. The existing plaza west of 1st Street accommodates outdoor dining for restaurants along the plaza. A portion of Walnut Avenue also is closed to accommodate outdoor dining for Flagship on the Fox restaurant. The St. Charles City Council approved a Temporary Outdoor Dining program to allow expanded outdoor dining for restaurants and bars in St.
The City of St. Charles participates in the Kane County CodeRed emergency alert system. Sign up for CodeRed alerts here http://www.kcoem.org/pages/codered.aspx.
