The St. Charles Police Department partners with A.I.D. (Association for Individual Development) for an on-site, full-time Social Worker to aid in services provided free of charge to City of St. Charles residents.
A police social worker is a liaison to the police department, the community, and the various social service agencies that serve our residents. The police social worker does not provide long-term counseling, but rather assesses quality of life issues brought to the attention of the police department, attempts to stabilize those issues, and provides the proper referrals and follow-up necessary to bring the situation at hand to a successful conclusion, or at least to a manageable situation moving forward.
Services are not limited to victims of crime or trauma. Examples of issues/situations in which a police social worker would be utilized include:
- Mental health issues
- Chemical and/or substance abuse
- Victim advocacy
- Neighbor mediation/conflict resolution
- Elderly services
- Youth services
- Domestic Violence/Orders of Protection
- Bereavement services
- Support groups
- City liaison with area social service agencies
- Violent Crime Victim Assistance (VCVA)
- Safety planning, emergency shelter, obtaining orders of protection, court advocacy
Referrals for the department’s social worker can be placed by law enforcement, the fire department, community development personnel, and self-referral. If services are needed outside of regular business hours, please contact the 24-hour A.I.D. hotline at 630.966.9393.
If you are experiencing a crisis and need immediate attention, please call the 24-hour A.I.D. hotline at 630.966.9393.
For more information on A.I.D. and the services they provide, please visit their website at www.AIDcares.org.