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City Services

City Services

Sand Bags and Sand

sandbagsCome spring and summer, the City can expect heavy rain storms and the potential for flooding to accompany those heavy rains. In order to assist citizens that experience flooding due to significant rain events, the City will provide sand and sand bags at our Public Work Facility when a significant rain event is expected.

Brush and Yard Waste Collection

Free Bagged Yard Waste

Take advantage of free bagged yard waste pick up the weeks of March 21 & 28, no sticker needed.  Bags will be collected on your regular refuse collection day.  Beginning April 4, regular collection begins and a sticker will be needed for yard waste bags. 

YARD WASTE COLLECTION:  Yard Waste collection will resume April 4-5 on your regular refuse days.  Small branches, trimmings and leaves: These items can be placed in a generic brown paper yardwaste bag and place one refuse sticker on each bag.

Start, Stop or Transfer Utility Services

Utility services provided by the City of St. Charles include electric, water, sewer, and refuse.

The City also offers a Renewable Generation Energy Purchase (RGEP) program for City electric customers.

To start, stop or transfer existing utility services, residential and business customers must call or visit the Utility Billing office at least one business day before the scheduled date and request service be transferred into their name.

Weekly Leaf Collection Update

UPDATE - 12/08/21

The City's contractor, Kramer Tree Specialists, completed the third and final vacuum collection on the west side of the City.  This concludes the curbside collection portion of the City's leaf collection program.  

Residents can bag any remaining leaves and place them at the curb on their regular refuse collection day and Lakeshore Recycling Systems will collect them for free through the month of December. 

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