Emergency Preparedness

Winter weather in Kane County can bring extreme cold temperatures, snow, ice, and other hazards. 

The City of St. Charles provides safety, preparedness and seasonal services information to help you weather the winter.

What is a Water Emergency?

A water emergency is any event that disrupts the normal supply of clean water to your home. Water emergencies can be caused by natural disasters or other emergencies that affect the water system:

Come spring and summer, the City can expect heavy rain storms and the potential for flooding to accompany those heavy rains. In order to assist citizens that experience flooding due to significant rain events, the City will provide sand and sand bags at our Public Work Facility when a significant rain event is expected.