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NOTE: Unless your request is to be anonymous, please provide your name and email address in the "Tell us more details" section of the request so that we can contact you in case we have questions. You can check "Keep this request private", if you wish.  To be able to check the progress of your request through this system, prior to submitting your request, either log on or create an account

  Create a service request

Please note that issues are handled during regular business hours.

For emergencies or to file a report with the St. Charles Police Department, dial 911. Report an electric outage 24/7 to 866-444-0016
updated Jun 28, 2022

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