The City of St. Charles is committed to keeping our residents and businesses safe and informed. STC Alerts is your connection to official notifications from the City. Stay informed with emergency alerts, service updates, and community news. You choose how you want to by notified—to your home, mobile or business phone; email address, or as a text message. STC Alerts is powered by Everbridge.
Urgent, time-sensitive situations that may impact public safety. These messages can be sent at any time of day or night.
Updates about City services and operations—either scheduled or unplanned. Generally sent between 6 a.m. and 9 p.m., but can be sent in overnight hours if warranted. For example:
General information to help keep residents in the know. Only sent between 6 a.m. and 9 p.m. Examples:
Signing up is easy. Simply create your Everbridge Community Profile. You can register phone numbers and email addresses to receive notifications. You can even choose locations you want to be notified about, such as a neighborhood within the City of St. Charles boundaries. The information you provide is secure and will only be used for these notifications. Alerts are limited to events occurring within the City of St. Charles.
When the City of St. Charles issues an alert, a notification will be sent to the contact method(s) you registered. Some alerts will request that you confirm receipt. If you confirm, no additional contact attempts will be made for that alert. If you do not confirm, the system will continue trying to reach you through all of the contact methods you have provided.
You can stop receiving messages any time by removing your contact information from your profile.
STC Alerts will not send weather watches or warnings. Follow the National Weather Service or area media for official weather-related information.