We hope you enjoy the new design and find the new features useful.
Set up ACH/Electronic autopay directly from your checking or savings account. There is no fee with this form of payment. This transaction occurs on your due date each month. If due date is on a weekend or holiday, the automatic payment will take place the next business day.
For online access to your utility account and to set up email notifications, paperless billing, and access copies of your utility bills, register with SilverBlaze.
Locate your printed name and account number at the top right corner of your bill.
These numbers can be found pre-printed on the bottom of your paper checks.
Within 5 business days you will receive a confirmation email that the automatic payment has been set up.
Click here to view form.
Download the enrollment form(PDF, 130KB), print, and complete it.
City of St Charles Utility Billing Office 2 E. Main Street St Charles IL, 60174
Once the form is received and information processed, you will receive an email from the City of St Charles confirming your request.
To protect your banking information DO NOT email the completed form.
Drop box locations are found in FAQs.