Pay Utility Bills Online

If your utility bill is past due, please click here for more information.

Have the 16-digit account number at the top of your bill ready (where's my account number?)

Pay your utility bill online safely and securely.

New customer? Learn about setting up online access to your bill.

When paying online, you leave the City of St. Charles website and are redirected to the Paymentus website and are subject to Paymentus terms, policies, and availability.

If the Paymentus service is unavailable or you cannot complete your online payment through the Paymentus service, you are still responsible for timely payment of your City utility bill.