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Pay Utility Bills Online


If you have been financially impacted by the coronavirus (COVID-19) and are struggling to pay your utility bill, please click here for information that could assist you.



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Have the 16-digit account number at the top of your bill ready (where's my account number?)

Pay your utility bill online safely and securely.

New customer? Learn about setting up online access to your bill.

When paying online, you leave the City of St. Charles website and are redirected to the Paymentus website and are subject to Paymentus terms, policies, and availability.

If the Paymentus service is unavailable or you cannot complete your online payment through the Paymentus service, you are still responsible for timely payment of your City utility bill.

updated Mar 23, 2020