Fire Department

To create and foster a safe and secure local community and deliver excellent emergency services, in order to safeguard and enhance lives, resources and community well-being.


These principles describe Department values that serve as guidelines for conduct and behavior, and apply to everyone at all times.

AttitudeAssumes trustworthiness and honorable intentions, bringing focus to the positive intentions of others.
Climate of TrustA direct and open way of relating and communicating that creates a transparent, trusting environment.
CompassionDemonstrates compassion for those in distress.
Dedication and CommitmentDedication to the mission, commitment to service and each other.
ExcellenceMeets a standard of excellence and professionalism in the performance of duties.
IntegrityGenuine and steadfast adherence to ethical conduct and behavior.
LeadershipPersonal and group initiative, responsibility, accountability, critical thinking and resolution of conflict.
RespectMutual respect for diverse perspectives and approaches, openness to sharing new ideas and learning new things, and commitment to fostering understanding.


The St. Charles Fire Department exemplifies dedication, service, preparedness, outstanding performance, organizational integrity and partnership with others.

Motto: Serving Others Always

General contact info

Non-emergency/Administration: 630-377-4458

Emergency: 911

Fax: (630) 762-7035
112 N. Riverside Avenue
St. Charles, IL 60174