Fire Department
To create and foster a safe and secure local community and deliver excellent emergency services, in order to safeguard and enhance lives, resources and community well-being.
GUIDING PRINCIPLES
These principles describe Department values that serve as guidelines for conduct and behavior, and apply to everyone at all times.
| Attitude | Assumes trustworthiness and honorable intentions, bringing focus to the positive intentions of others. |
| Climate of Trust | A direct and open way of relating and communicating that creates a transparent, trusting environment. |
| Compassion | Demonstrates compassion for those in distress. |
| Dedication and Commitment | Dedication to the mission, commitment to service and each other. |
| Excellence | Meets a standard of excellence and professionalism in the performance of duties. |
| Integrity | Genuine and steadfast adherence to ethical conduct and behavior. |
| Leadership | Personal and group initiative, responsibility, accountability, critical thinking and resolution of conflict. |
| Respect | Mutual respect for diverse perspectives and approaches, openness to sharing new ideas and learning new things, and commitment to fostering understanding. |
VISION
The St. Charles Fire Department exemplifies dedication, service, preparedness, outstanding performance, organizational integrity and partnership with others.
Motto: Serving Others Always