Public Works

Public Works is committed to ensuring that our customers receive quality services that are reliable, prompt and personalized at any hour of the day or night.

Sign in to your utility account to register your phone number (or up to three phone numbers) for the City's Electric Outage Reporting System.

Report Electric Outages 24/7 to 866-444-0016

utility bills online

General contact info

Public Works Field Office
200 Devereaux Way
St. Charles, IL 60174
Phone (630) 377-4405
Fax (630) 513-7442
pw@stcharlesil.gov
Hours: Monday through Friday
8 a.m. to 4:30 p.m.