City Frequently Asked Questions

Can't find what you're looking for? 

Visit St. Charles Connect to report a problem or ask a question. St. Charles Connect is also available as a free, real time, mobile tool that gives citizens direct access to the City, right from their smartphones.


In an Emergency

  • For a police, fire, medical, or other emergency, please call 911 immediately.
  • Water and Sewer Emergencies: 630-443-3681
  • Electric Outages:  866-444-0016

Popular Topics