Public Safety

Who To Contact In An Emergency

DIAL 9-1-1

to report an accident, fire, serious illness, injury, or crime in progress.

TTY Emergencies

Hearing & Speech Impaired, 9-1-1

TTY State Police

Collect calls accepted for emergencies.

  • Elgin, DuPage, Kane Counties - 847-931-2400
  • Joliet - 815-726-6291

Water and Sewer Emergencies

630-443-3681

Electric Outages

866-444-0016

CodeRED
idthisperson.com
Report a crime or drug tip
My Neighborhood Property Zoning & Service Info

Public Safety News

August 27 Fire at 201 East Main Street - The Office Dining and Spirits

Wed., August 27 at 6:01a.m., the St. Charles Fire Department responded to a reported activated fire alarm at the Office Dining and Spirits establishment at 201 East Main Street. Firefighters were on the scene by 6:02 a.m. 

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Thanks for Filling our Boots!

Thanks to all who generously donated to the St. Charles Fire Department’s Fill the Boot campaign this year. Our firefighters were able to raise $4,454.36 for the Muscular Dystrophy Association.
 
City of St Charles News

Home Security Tips for Vacationers

If you are traveling during Spring Break this year, take a few simple steps to make sure your home is secure while you are away.
 
“Let your neighbors know when you will be on vacation and ask them to watch your home while you are gone,” said Interim Police Chief Steve Huffman. “We rely on residents to be our ‘eyes and ears’ when we can’t be there.

Feb. 13, 2014 Update: Child Incident Bulletin

The St. Charles Police Department investigated a report of a suspicious incident at a bus stop yesterday and found the incident was not of a malicious nature.

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Police News

It Can Wait Day of Action Fri. Sept. 19

The St. Charles Police Department would like to remind the community that Friday, September 19, 2014 St. Charles East High School will be having their yearly homecoming parade.  This year the parade has been moved back to Main Street (Route 64) so please use alternate routes, and more importantly we would like to share the slogan, "It Can Wait." 

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Youth Commission Challenge Grant Applications Due Dec. 1, 2014

The City of St. Charles Youth Commission is once again accepting applications for its annual “Challenge Grant” Program. Grants will be awarded to youth-designed and youth-driven projects directed toward the promotion of healthy lifestyles among young people in the community.

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Identity Theft - Don’t Become a Victim

While reviewing police reports, some identity theft reports were noted and it seemed like a good time to send out information on how to not become a victim.

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St. Charles East High School Homecoming Parade Today at 1 pm

The Parade Steps Off on Main St.; Be Aware of Road Closures

The parade begins at W. Main and 6th Streets traveling east across the Main Street bridge to 2nd Avenue. Following are the closures and recommended detours

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2014 Fox Valley Marathon is Sunday, Sept. 21

Lanes will be Closed Along the Route

The 5th annual Fox Valley Marathon will be held Sunday, September 21, 2014 from 7:00 a.m until approximately 2:00 p.m. The marathon will begin in St. Charles on 1st Street near Illinois Street. The run continues south to Aurora before returning back to the finish line n St. Charles on the Illinois Street bridge. 

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Fire News

August 27 Fire at 201 East Main Street - The Office Dining and Spirits

Wed., August 27 at 6:01a.m., the St. Charles Fire Department responded to a reported activated fire alarm at the Office Dining and Spirits establishment at 201 East Main Street. Firefighters were on the scene by 6:02 a.m. 

Read more »

Thanks for Filling our Boots!

Thanks to all who generously donated to the St. Charles Fire Department’s Fill the Boot campaign this year. Our firefighters were able to raise $4,454.36 for the Muscular Dystrophy Association.
 
City of St Charles News

Fire Department Recognizes Fire Prevention Week, Oct. 6-12

October 6-12 is Fire Prevention Week. This year’s theme, “Prevent Kitchen Fires,” is helping spread the word that more fires start in the kitchen than in any other part of the home. According to the latest research from the National Fire Protection Association, cooking is the leading cause of home fires, with two of every five home fires beginning in the kitchen. Cooking fires also are the leading cause of fire-related injuries in the home.
 
Representatives from the St.

Fire Department Awarded International Accreditation

The St. Charles Fire Department has received accreditation from the Commission on Fire Accreditation International (CFAI), and is one of only 186 agencies to achieve this status. 
 
CFAI is dedicated to assisting the fire and emergency service agencies throughout the world in achieving excellence through self-assessment and accreditation in order to provide continuous quality improvement and the enhancement of service delivery to their communities.
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