Who To Contact In An Emergency
to report an accident, fire, serious illness, injury, or crime in progress.
Hearing & Speech Impaired, 9-1-1
TTY State Police
Collect calls accepted for emergencies.
- Elgin, DuPage, Kane Counties - 847-931-2400
- Joliet - 815-726-6291
Water and Sewer Emergencies
Public Safety News
West Nile Virus Detected in St. Charles
A sample of mosquitoes collected in St. Charles has tested positive for the West Nile Virus, according to Clarke, the City’s mosquito abatement vendor. In response, Clarke will conduct a citywide spray for mosquito abatement Friday, Aug. 23 at dusk.
On Monday, December 2, 2013 officers from the St. Charles Police Department responded to the area of the 100 Block of S. 17th Street for a report of a man who pushed his way into an apartment after the victim opened the door. Once the subject, Marquis Walker, 26 years old of Broadview, Illinois, pushed his way past the victim, he started threatening the resident with a knife. The offender was known to the residents of the apartment. He subsequently fled from the scene on foot. No reported injuries related to this incident. Read more »
The St. Charles Police Department completed a two-week enforcement period in connection with a Traffic Safety Campaign, ending on December 1, 2013. This safety campaign is done in cooperation with, and funded by, the Illinois Department of Transportation.
During this enforcement period, St. Read more »
The St. Charles Fire Department will be conducting a hydrant flow test at 3800 Commerce Dr., on Thursday, July 11, from approximately 8:00 a.m. to 9:00 a.m. Residents may experience rust in the water during or immediately after the testing procedure. The water is safe; however you may want to refrain from doing laundry until the water is clear. In the event rusty water discolors clothes while being laundered, please be sure to keep the clothing wet, and contact the Public Works Department at 377-4405 to request a rust-removing solution packet. Read more »