Who To Contact In An Emergency
to report an accident, fire, serious illness, injury, or crime in progress.
Hearing & Speech Impaired, 9-1-1
TTY State Police
Collect calls accepted for emergencies.
- Elgin, DuPage, Kane Counties - 847-931-2400
- Joliet - 815-726-6291
Water and Sewer Emergencies
Public Safety News
Beyond the organized charity events the St. Charles Police Department regularly participates in, such as Special Olympics fundraising, our officers often will quietly go out of their way to help someone in need. “I have seen many officers of the St. Charles Police Department provide personal care to people in need,” said Sergeant Roger Anderson. “I’ve seen officers reach into their wallets, buy meals, buy gas, give a dog crate, and follow up with someone who lost a loved one. They often don’t speak of their generosity. Read more »
On 4-17-2014 at approximately 2:00 p.m., officers from the St. Charles Police Department arrested Chang-Li Wang, a 47-year-old woman, and charged her with Prostitution and Violation of the Massage Licensing Act.
The St. Charles Police Department received a citizen complaint regarding suspicious activity possibly occurring at the business which led the St. Charles Police Department to conduct an investigation for suspected prostitution activity at the H.H. Health Care Therapy, located at 525 S. Tyler Road, Unit O, St. Charles, Illinois. Read more »
The St. Charles Police Department has partnered with local area apartment managers in the City of St. Charles to implement a line of open communication, training, and guidance to be utilized among the different apartment complexes and the police department.
The goal of these meetings is to prevent future issues, whether they stem from occupants of the apartment complexes, vagrants, or criminal activity; as well as offering managers different subject training sessions, which includes topics such as utility information and fire prevention tips. Read more »
The St. Charles Police Department would like to remind the community that concerned residents can report any suspicious activity within the city in two ways. Read more »
It is that time of year again when businesses start going door to door selling their products and/or services. The City of St. Charles would like to remind citizens and potential solicitors that there is a process that needs to be followed before any solicitation can begin.
There are two types of solicitation; charitable and profitable. If it is a charitable organization there is no fee; however, they still need to register with the City; if it is a profitable organization, there are fees that need to be paid during the registration process. Read more »
Liquor compliance checks were completed on Friday, March 21, 2014 by members of the St. Charles Police Department, as well as two civilian Special Agents who were 19 years of age.
A total of 23 businesses were inspected. Of the 23 businesses inspected, 21 were found to be in compliance. One of the businesses that was found to be non-compliant was the “Thirsty Fox” located at 104 E. Read more »
The St. Charles Fire Department will be conducting a hydrant flow test at 3800 Commerce Dr., on Thursday, July 11, from approximately 8:00 a.m. to 9:00 a.m. Residents may experience rust in the water during or immediately after the testing procedure. The water is safe; however you may want to refrain from doing laundry until the water is clear. In the event rusty water discolors clothes while being laundered, please be sure to keep the clothing wet, and contact the Public Works Department at 377-4405 to request a rust-removing solution packet. Read more »