Public Safety

Who To Contact In An Emergency

DIAL 9-1-1

to report an accident, fire, serious illness, injury, or crime in progress.

TTY Emergencies

Hearing & Speech Impaired, 9-1-1

TTY State Police

Collect calls accepted for emergencies.

  • Elgin, DuPage, Kane Counties - 847-931-2400
  • Joliet - 815-726-6291

Water and Sewer Emergencies

630-443-3681

Electric Outages

866-444-0016

CodeRED
idthisperson.com
Report a crime or drug tip
My Neighborhood Property Zoning & Service Info

Public Safety News

Structure Fire 522 Longmeadow Circle

At 3:19 p.m. April 5, the St. Charles Fire Department responded to a reported house fire at 522 Longmeadow Circle. 

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St. Charles Police Officer to Take the Plunge for Charity

Officer Adam Stander to Participate in the Lake Bluff Polar Plunge March 7

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The Latest Issue of the Crime Prevention Newsletter is Out

The St. Charles Police Department recently debuted its new Crime Prevention newsletter, Police Beat. The newsletter offers helpful information for protecting you, your family and home against crime. Read it online.

Fire Chief Joe Schelstreet Earns International Accreditation

Official Presentation to be Made at the March 2 City Council Meeting

Fire Chief Joe Schelstreet has been designated a Chief Fire Officer (CFO) by the Commission on Professional Credentialing. 

Read more »

Bitterly Cold Temperatures are Back

Remember Cold Weather Safety Tips and Available Warming Centers

With bitterly cold temperatures forecast for the rest of this week, the St. Charles Fire Department would like to share these cold weather safety tips from the Federal Emergency Management Agency (FEMA).

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Police News

Burglary to Motor Vehicles

St. Charles Police have responded to three calls for burglary to motor vehicles occurring on April 11, 2015 in the same area of town.  All of the calls were reported to be in the 4500 and 4700 blocks of Grandfield Drive. 

All of the incidents occurred during the late evening/early morning hours and involved vehicles that were left unsecured by their owners. 

The St. Read more »

Utility Scam Continues to Hit St. Charles

Scammers are nothing if not persistent.

The St. Charles Police Department recently received a report from a business owner who stated somebody purporting to be with the City of St. Charles Electric Utility contacted them to advise their electric bill was overdue.

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IRS Phone Scam

The St. Charles Police Department continues to receive complaints about residents being targeted and victimized in what has become known as the IRS Scam. Read more »

IDOT FY2015 STEP Program Enforcement Campaigns

The St. Charles Police Department completed a two-week enforcement period in connection with a Traffic Safety Campaign, ending on March 22, 2015.  This safety campaign is done in cooperation with, and funded by, the Illinois Department of Transportation. 

During this enforcement period, St. Charles officers made 2 DUI arrests, 1 drug arrest, and 1 class 4 felony arrest; issued 2 citations for suspended/revoked license, 1 citation for an uninsured motorist, 12 citations for speeding, and 2 citations for other violations. Read more »

2015 St. Patrick’s Day Parade - Parking Restrictions & Road Closures

The 2015 St. Patrick's Day Parade is scheduled to begin at 2:00 p.m. on Saturday, March 14, 2015. A number of street closings will be in effect. There will also be additional parking restrictions in the downtown area.

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Fire News

Structure Fire 2901 Royal Fox Drive

At 11:36 p.m. April 15, the St. Charles Fire Department responded to a reported house fire at 2901 Royal Fox Drive. 

Read more »

Structure Fire 522 Longmeadow Circle

At 3:19 p.m. April 5, the St. Charles Fire Department responded to a reported house fire at 522 Longmeadow Circle. 

Read more »

Fire Chief Joe Schelstreet Earns International Accreditation

Official Presentation to be Made at the March 2 City Council Meeting

Fire Chief Joe Schelstreet has been designated a Chief Fire Officer (CFO) by the Commission on Professional Credentialing. 

Read more »

Explosion Midwest Powder Coat 3865 Swenson Ave.

Feb. 6, 10:30 a.m., the St. Charles Fire Department responded to a reported activated fire alarm at the Midwest Powder Coating Company located at 3865 Swenson Avenue.

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Please Keep Fire Hydrants Clear of Snow

Hydrants Need to be Visible and Accessible at All Times

In the wake of nearly two feet of snow we received in the past week, the St. Charles Fire Department would like to remind residents to keep fire hydrants clear of snow.

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