Public Safety

Who To Contact In An Emergency

DIAL 9-1-1

to report an accident, fire, serious illness, injury, or crime in progress.

TTY Emergencies

Hearing & Speech Impaired, 9-1-1

TTY State Police

Collect calls accepted for emergencies.

  • Elgin, DuPage, Kane Counties - 847-931-2400
  • Joliet - 815-726-6291

Water and Sewer Emergencies

630-443-3681

Electric Outages

866-444-0016

CodeRED
idthisperson.com
Report a crime or drug tip
My Neighborhood Property Zoning & Service Info

Public Safety News

Thanks for Filling our Boots!

Thanks to all who generously donated to the St. Charles Fire Department’s Fill the Boot campaign this year. Our firefighters were able to raise $4,454.36 for the Muscular Dystrophy Association.
 
City of St Charles News

Home Security Tips for Vacationers

If you are traveling during Spring Break this year, take a few simple steps to make sure your home is secure while you are away.
 
“Let your neighbors know when you will be on vacation and ask them to watch your home while you are gone,” said Interim Police Chief Steve Huffman. “We rely on residents to be our ‘eyes and ears’ when we can’t be there.

Feb. 13, 2014 Update: Child Incident Bulletin

The St. Charles Police Department investigated a report of a suspicious incident at a bus stop yesterday and found the incident was not of a malicious nature.

Read more »

St. Charles Police Officers' Compassion is Well-Known

Beyond the organized charity events the St. Charles Police Department regularly participates in, such as Special Olympics  fundraising,  our  officers  often  will  quietly go out of their way to help someone in need. “I have seen many officers of the St. Charles Police Department provide personal care to people in need,” said Sergeant Roger Anderson. “I’ve seen officers reach into their wallets, buy meals, buy gas, give a dog crate, and follow up with someone who lost a loved one. They often don’t speak of their generosity. Read more »

Police News

Safe Driving Tips Around Our Schools

The St. Charles Police Department would like to remind the community that next week is the start of the new school year, August 20, 2014. Read more »

“Drive Sober or Get Pulled Over" and “Click It or Ticket” Campaigns

The St. Charles Police Department announces its late-night plans for the 2014 Labor Day “Drive Sober or Get Pulled Over” impaired driving crackdown focusing on the deadliest time of day for motor vehicle fatalities. 

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St. Charles Police Department Again Receives National Accreditation

It's the eighth time the department has received the Award of National Accreditation by the Commission on Accreditation for Law Enforcement Agencies (CALEA).

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Terrorism Awareness Video

In order to provide terrorism awareness information to the community, The Department of Homeland Security, on behalf of the New York’s Metropolitan Transportation Authority, is allowing the St. Read more »

Summer Crime Prevention Tips

We’re always looking at crime statistics and trying to come up with ways to reduce crime in our City.  With that in mind, we’d like to share some summer crime statistics and provide some crime prevention tips.

Read more »

Fire News

Thanks for Filling our Boots!

Thanks to all who generously donated to the St. Charles Fire Department’s Fill the Boot campaign this year. Our firefighters were able to raise $4,454.36 for the Muscular Dystrophy Association.
 
City of St Charles News

Fire Department Recognizes Fire Prevention Week, Oct. 6-12

October 6-12 is Fire Prevention Week. This year’s theme, “Prevent Kitchen Fires,” is helping spread the word that more fires start in the kitchen than in any other part of the home. According to the latest research from the National Fire Protection Association, cooking is the leading cause of home fires, with two of every five home fires beginning in the kitchen. Cooking fires also are the leading cause of fire-related injuries in the home.
 
Representatives from the St.

Fire Department Awarded International Accreditation

The St. Charles Fire Department has received accreditation from the Commission on Fire Accreditation International (CFAI), and is one of only 186 agencies to achieve this status. 
 
CFAI is dedicated to assisting the fire and emergency service agencies throughout the world in achieving excellence through self-assessment and accreditation in order to provide continuous quality improvement and the enhancement of service delivery to their communities.

Fire Pit Safety

The St. Charles Fire Department would like to remind everyone of the guidelines for using outdoor fireplaces and fire pits following the City’s Fire Prevention Code, Title 15, Chapter 15.28.
 
Outdoor fireplaces/fire pits shall be at least 15 feet from any structure or combustible material (i.e.
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