Emergency Information

In the event of an emergency situation in our community, the City of St. Charles website can be an important resource for you and your family. An emergency can be a flood, severe snowstorm, fire or other major incident.

Be Prepared

Know what to do in an emergency

It's important to be prepared before an emergency occurs. Know what to do by reviewing our Emergency Preparedness links on the right.

Emergency Contacts - City

Emergency (Police, Fire, Rescue, Medical, Hazardous Materials) - 911

Non-Emergency Police 
(630) 377-4435

Non-Emergency Fire
(630) 377-4457

Poison Control
(800) 222-1222

City Electric (business hours)
(630) 377-4407

City Electric (after hours)
(630) 443-3681

City of St. Charles
(630) 377-4400

Delnor Community Hospital
(630) 208-3000

NICOR (gas)
(800) 747-1470

For additional information on emergency preparedness, please contact the Fire Department at (630)377-4457