Our Mission

To provide exceptional customer service to residents, City departments, & other governmental entities through:
Providing timely information, billing and collections on utility accounts; procuring materials at the best possible cost; stocking needed items; maintaining acceptable inventory levels; monitoring financial activity; maintaining procedural controls; and ensuring fiscal responsibility.

Facts About the City of St. Charles

  • City’s Population (2010 Census): 32,974
  • Equalized Assessed Value: $1,349,266,988
    (EAV – 2013 collected in 2014)
  • EAV Rate: $0.904837
  • The City of St. Charles does not require the following:
    • Real Estate Transfer Tax
    • Vehicle Stickers
    • General Business Licenses (please see the Mayor’s
      Web Site for more license info.)
    • Annual Dog License Fees - please visit Kane County animal control for county license and fees.