For Residents

Resources for City residents.

St. Charles Police Department to Host Bike Rodeo

The St. Charles Police Department will host a bike rodeo for children from 8 a.m. to approximately 11:30 a.m., Thursday, June 25 at James O. Breen Park (corner of Campton Hills Rd. and Peck Rd.).

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A Closer Look at the First Street Redevelopment Plans

Here’s a look at the latest details on the First Street redevelopment. An updated proposal for the third phase of the project was recommended for approval by the Planning and Development Committee during a special meeting Feb. 17. The plans are scheduled to be voted on by the City Council March 2. Read more »

Homes for a Changing Region Housing Study

Homes for a Changing Region, a multi-jurisdictional housing study crafted through a partnership between the communities of St. Charles, Geneva, Batavia, and North Aurora, was completed in November 2014 through a grant from the Chicago Metropolitan Agency for Planning (CMAP).  Read more »

St. Charles Earns Top Honor from Illinois Municipal Electric Agency

SPRINGFIELD, Ill. – On behalf of the City of St. Charles, City Administrator Mark Koenen and Electric Services Manager Tom Bruhl accepted the Illinois Municipal Electric Agency’s President & CEO’s Municipality of the Year award at the Agency’s annual meeting and awards banquet held in Springfield on October 17. 

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How Can I Request a History of Prior Year Utility Bill?

Requests must be submitted either by phone (630-377-4426) or in writing (send to City of St. Charles, 2 E. Main St., St. Charles, IL  60174) by January 30, for the previous year's Utility Bill history.

Is there a Penalty for Late Payment of my Utility Bill?

There is a 10% late fee on current charges for bills not paid by the due date.  We will remove one late fee per year. 

Please contact Utility Billing at 630-377-4426 for removal of a fee.

Beware of Rental Scams

The St. Charles Police Department recently took a report of an unknown person attempting to rent out a house that was not for rent, but for sale through a legitimate realtor. The scammer placed an advertisement for the property on two popular realty websites: Zillow and Trulia. Interested parties contacted the listing agent attempting to rent the property. The ads were removed and it does not appear there were any victims in this case. Read more »

Residential Burglaries

On Monday March 3, 2014, at approximately 6:00 p.m., the St. Charles Police Department responded to a residence in the 0-100 block of Roosevelt Street reference to an attempted residential burglary.  The resident reported that sometime between 8:00 a.m. and 5:30 p.m. someone attempted to pry open a rear door.  No entry was made into the residence and no property was reported missing.

A short time later, officers responded to the 800 block of Gray Street reference to a reported residential burglary.  The resident reported that sometime between 7:45 a.m. and 5:30 p.m. Read more »

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