Residents

The Apartment Complex Officer Program has been developed over the years as a cooperative effort between the St. Charles Police Department and several community apartment complexes. Participating complexes sign a contract with the Department that outlines how the two parties will coordinate enforcement efforts of unwanted behavior within the complex, dealing especially with conflict that takes place after normal business hours.

If you have a general question that is not answered below, please contact us at 630.377.4400 or info@stcharlesil.gov

Elder Watch is a free program that is designed to assist police, fire, and ambulance personnel with information that may be needed to help seniors in a crisis or medical emergency. Citizens aged 60 and over can download the two-page Elder Watch Application Form (PDF - 53k) or pick one up at the Police Department, located at 1515 W. Main Street.

Have you ever wondered what it’s like to be a part of the law enforcement profession? The St. Charles Police Department offers an annual Citizen Police Academy every spring. 

The Citizens Police Academy (CPA) is meant to give residents and business owners a better understanding of how the St. Charles Police Department operates.  Participants will get to meet officers face to face and discover what daily life is like for them. Some of the areas covered in the CPA include:

We encourage you to take advantage of the information and programs that are offered by the City of St. Charles Police Department. Whether it's by properly using a child's car seat or by registering your family's bicycles, we feel that by taking precautions, citizens can reduce their chances of becoming victims of an accident or a crime.

Home Security Survey

Free Bagged Yard Waste

Take advantage of free bagged yard waste pick up the weeks of March 18, March 25, April 1 and April 8, no sticker needed.  Yard waste in bags or rented toter bins from Lakeshore Recycling will be collected on your regular refuse collection day.  Beginning April 15, regular collection begins and a sticker will be needed for yard waste bags. 

As a courtesy to City of St. Charles residents, the St. Charles Police Department conducts car seat safety inspections to verify that child restraint seats are installed correctly and used safely.

The St. Charles Police Department currently manages nine elementary school crossings. All other crossings are managed and staffed by CUSD #303.

The City of St. Charles is flushing hydrants beginning April 1 and continuing through May 3. Please note that hydrant flushing could temporarily cause water discoloration, even for homes outside the particular flushing area. The discoloration is caused by minerals that get stirred up in the water mains.