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Emergency Response

Recovering from a disaster can span a wide range of responses, needs and time, depending on the individual that's been impacted. Here are some resources to assist you in your recovery.

Please use your local emergency management agency for additional unmet needs.

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What to do until help arrives





After a disaster



Home Invasion Results in Two People Shot

One person fatally shot, a second remains hospitalized. One person has been charged.

On Saturday, January 14, 2023, at 7:37 p.m., St. Charles Police officers were dispatched to the 100 block of Walnut Drive for a report of shots fired inside of an apartment. Upon arrival, officers arrived to an active scene and located several people in the apartment, including a 26 year-old-man of Lindenhurst identified as James Gherardini, who had sustained a gunshot wound to the chest area. As officers arrived Gherardini was being dragged out of the apartment by another person, 26-year-old Panagiotis Koutroumbis, also of Lindenhurst.

Fire Department Hosts 3-Day Coordinated Training with Nearby Fire Departments

Fire Training !
Fire Training
Fire Training
Fire Training
Building Slated for Demolition Offered Rare Training Opportunity

The St. Chares Fire Department hosted a multi-department training in conjunction with the Illinois Fire Service Institute (IFSI) Cornerstone Training Program June 13-15, 2022. St. Charles firefighters were joined by members of the Geneva, Batavia and Elburn fire departments for the training, which took place at the former PNC Bank building, 2600 E. Main Street in St. Charles.

Fire in Building

100 Block Whittington Course, St. Charles

The St. Charles Fire Department responded to a residence on Whittington Course at approximately 3 am for a report of a smoke in a building. The first St. Charles fire engine arrived on the scene in under 4 minutes and found smoke and active fire inside the house. The incident was upgraded to a General Alarm. The firefighters worked to bring the fire under control in approximately 15 minutes. The fire was contained to the contents involved upon arrival with fire damage to the contents estimated at $10,000. Two occupants were home at the time of the fire.

Social Worker Supports Our Police & Fire Departments

When police officers or firefighters respond to a call and arrive at the scene, they often find that the situation requires additional professional assistance. Sometimes it’s clear that crisis intervention services for traumatized victims, mental illness, or other issues are desperately needed. That’s when the expertise of Sandra Rincon, the St. Charles Police Social Worker comes in.

Be Sure to Enroll in the CodeRED Emergency Notification System

Kane County offers the CodeRED® Emergency Telephone Notification System. The system allows County officials to telephone targeted areas or the entire County if an emergency requires immediate action such as a boil water order, missing child alert or evacuation notice. CodeRED® is capable of dialing 50,000 phone numbers per hour and delivers a recorded message.

updated Aug 04, 2020