General questions or comments about electricity service.
General questions or comments about electricity service.
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Electric Services
Questions about or report low voltage or power surges.
This would apply to residential or commercial. Please dial 911 for electrical emergencies.
Report an electrical problem or violation.
This applies to problems or violations outside privately-owned buildings.
The City Electric Utility performed some work in my yard. When will restoration of the ground and grass be completed?
The City Electric Utility contracts with a landscape company to perform easement and parkway restoration following the completion of utility work. When work is planned for an entire area or subdivision, the restoration is typically scheduled for that whole area at one time, after all the work is completed. Depending on the project schedule, those who are located in an area completed first may see the restoration work occur in several weeks, after the whole area has been completed. The restoration work is scheduled as timely as possible to accommodate the project and maintain a high level of efficiency and value.
Contact the Electric Utility office during normal business hours (M-F, 8 a.m. to 4:30 p.m.) at 630-377-4407 with any other specific restoration question.
Please be sure to provide your address or the area in which you live.
When will the old electric pole be removed and replaced with a new pole?
Please provide the location of the old electric pole.
Who do I call to report exposed electrical wires/cable not buried?
Call 911 in the event live electrical wires are loose so they can be fixed immediately.
For television cables, please see the Cable Television section.
