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Fire at 4051 E. Main St. - Former Pheasant Run Resort

Update: 3 p.m. 5/23/22

The fire at the former Pheasant Run Resort, 4051 E. Main St./IL Rt. 64 in St. Charles was extinguished Sunday, 5/22/22. One fire unit from the St. Charles Fire Department remains on the scene to control a few remaining hot spots. The main lobby, Bourbon Street, and A, B, E wings of hotel rooms have been destroyed.

A full investigation of the fire is underway. Our police & fire departments are working the with Alcohol, Tobacco and Firearms, and Office of the State Fire Marshall throughout the investigation, which is expected to last several weeks.

2022 Spring Clean Up

Spring Clean Up
5/14/22 - East Side; 5/21/22 West Side

The City of St. Charles Spring Clean Up program is back for 2022. Spring Clean Up allows residents to place unwanted items at the curb for pick up. Collection dates are May 14 for residents on the east side of the river and May 21 for the west side. This service is for residents within St. Charles city limits only.

Street Rehabilitation Projects Underway

Work is anticipated to start in early May for the City of St. Charles 2022 Street Rehabilitation Project. All roadway work is scheduled to be completed mid-August, with parkway restoration in September. Residents on streets scheduled to be resurfaced will received a letter in the mail from the Public Works Department with additional information. Click here for a list of streets where work will be performed and more information.

Aintree Road Project

Fire in Building

602 Sidwell Court, Unit Q

The St. Charles Fire Department responded to 602 Sidwell Court, Unit Q, at approximately 2:21 p.m. on April 6 for a report of a fire in a building. The first St. Charles unit arrived on the scene in just over four minutes and found an active fire inside the unit. The fire was brought under control in approximately eight minutes. The fire was contained to the unit of origin and did not extend to the building structure. Fire damage to the contents is estimated at $15,000. One occupant was working in the unit at the time, who reported the fire and safely exited the structure unharmed.

Paymentus Online Convenience Fee for Utility Bill Payments

Beginning May 1, 2022, the City stopped covering the Paymentus transaction fees for online utility bill payments. A convenience fee of $3.95 will be applied to all utility payments made online or over the phone through Paymentus. However, there are ways to pay your utility bill that do not incur the fee.

Fee Applied

The convenience fee will be applied to payments made online or over the phone using these methods:

Police Release St. Patrick’s Day Traffic Grant Numbers

The St. Charles Police Department conducted additional traffic enforcement during the week preceding St. Patrick’s Day and on the day itself.  These extra patrols were held in conjunction with the nationwide Click It or Ticket/Drive Sober or Get Pulled Over enforcement effort. The St. Charles Police joined other state and local law enforcement agencies across Illinois with their effort.  This included working alongside the Kane County States Attorney’s Office which was holding a “no refusal” weekend.

During the mobilization, the detailed officers:

St. Charles Police Welcome New Comfort K-9

Officer Meghan Kramer & Charlie

The St. Charles Police Department welcomes its newest member Charlie, a police comfort dog. Charlie was “sworn in” at the City Council Meeting Feb. 22, 2022. His star number is 202 and his handler is Officer Meghan Kramer.

Role of a Comfort K-9

Unlike the typical K-9 which helps police with searches, tracking, and apprehension, Charlie’s main role is to provide emotional support, especially after traumatic incidents.

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