We are here to serve residents online or over the phone from 8 a.m. to 4:30 p.m., Monday through Friday. Due to State of Illinois COVID-19 Mitigations, no in-person transactions are being conducted and City buildings are temporarily closed to the public. More here. |
Vaccine Distribution is Underway
Kane County currently is in Phase 1b of vaccine distribution. Sign up here for vaccine notification updates from the Kane County Health Department.
Kane County Health Department Vaccine Website
Illinois Department of Public Health Vaccine Website
Governor Announces Tier 2 COVID-19 Restrictions for Region 8 (Kane & DuPage Counties) Effective Jan. 18, 2021
City Buildings Close to the Public, Effective Nov. 30, 2020
Expanded Outdoor Dining Continues throughout Phase 4 of the Restore Illinois Plan
Governor Redraws New Health Regions
Governor Issues Emergency Face Mask Rules
Illinois Moved into Phase 4 of the Restore Illinois Plan on June 26, 2020. Access the guidelines here.
On May 5, 2020, Gov. Pritzker outlined the State of Illinois plan to reopen. Read it here.
What are the Symptoms of Coronavirus (COVID-19)?
What to Do if You are Not Feeling Well
Testing Sites
- 2450 N. Farnsworth Ave. in Aurora, less than half a mile from the Chicago Premium Outlets.
Map of Testing Sites throughout the State
How to Protect Yourself and Prevent the Spread of COVID-19
Kane County COVID-19 Statistics
Kane County Seeks Donations of Personal Protection Equipment (PPE)
How Does this Apply to St. Charles?
- All residents should follow the guidelines in the Governor’s Restore Illinois Plan.
- Residents should continue to practice 6 ft. social distancing, wear a mask in public, and wash hands frequently to help slow virus transmission. More information about preventing the spread of COVID-19 and the symptoms to watch for is at cdc.gov.
- Do not hoard groceries and supplies.
- The City of St. Charles will continue to provide essential services.
- Inform 911 dispatchers of all symptoms you are having so first responders are prepared when arriving on scene.
Information Resources
State of Illinois
- Coronavirus.illinois.gov provides updates, orders, FAQs, and more information for residents and businesses.
- Restore Illinois Plan
- Business Interruption Grants Program (BIG)
- Send questions, comments, recommendations regarding the state’s response to the COVID-19 outbreak to the Governor's Office at Gov.COVID19stakeholder@illinois.gov
- For health-related questions about COVID-19, call the Illinois Department of Public Health (IDPH) coronavirus Hotline 1.800.889.3931 or email dph.sick@illinois.gov
- Register and receive current information COVID-19 and updates from IDPH by texting COVID to 312-500-3836.
- To make PPE donations, email IDPH at donations@illinois.gov
Public Health & Safety Agencies
Visit these agencies' websites for information about coronavirus prevention, symptoms, outbreak trends, and the federal response.
- Centers for Disease Control and Prevention (CDC)
- Federal Emergency Management Agency (FEMA)
- Illinois Department of Public Health Coronavirus Updates
- Kane County Health Department
Food Delivery for Seniors
- Meals on Wheels (Senior Services Associates) at 630.879.4035
- Local Salvation Army Drive Up Food Pantry 630.377.2769
- Northern Illinois Foodbank 630.443.6916
Other Community Organizations
The City encourages residents to seek information from the school district, park district, and other community agencies regarding their policies during this time.
Help for Small Businesses
These organizations have information and resources for small businesses:
- St. Charles Chamber of Commerce
- St. Charles Business Alliance
- Illinois Department of Commerce and Economic Opportunity Business Interruption Grants (BIG) program
- The City'sThink St. Charles Economic Development site.
Restaurants & Bars
Below are options for take out and delivery at local restaurants:
