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St. Charles Police Announce New C.A.R.E.S. Program for Residents at Risk


Today the St. Charles Police Department announced a new program designed to help residents or family members of those at risk, to sign-up for a volunteer program called C.A.R.E.S., which stands for Citizens at Risk Entry System.  The idea behind the program is to allow residents who suffer from any number of illnesses or mental health related disorders to register their information with the Police Department.  This would provide first responders who are responding to a call for service involving the resident, a background with relevant information that could assist with providing a faster and more immediate resolution.

Chief Jim Keegan explained, “Everyday, we respond to calls for service where someone may be experiencing a mental health crisis, or perhaps is suffering from a disease such as Alzheimer’s and has wandered off.  The voluntary CARES program sign-up will allow us immediate access to information, such as family members contact information and other helpful information specific to the individual”.   Chief Keegan went on to state that, “similar programs have proven to be very successful in other communities, and we look forward to offering this opportunity to our residents”.

The Police Department requests that anyone who wishes to sign themselves or a family member up for the program, to either visit the city of St. Charles website, or email the police department directly at;  All information given would be strictly confidential to first responders only.

updated Dec 19, 2023