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Water

Water Flow Test January 22, 2019

The St. Charles Fire Department will be conducting a water flow test at South 17th & Walnut on Tuesday, January 22, 2019. The test will begin at approximately 011:00 A.M. and finish by 12:00 P.M. the same day. Residents may experience rust in the water during or immediately after the testing procedure. The water is safe; however you may want to refrain from doing laundry until the water is clear.

Water Flow Test January 15, 2019

The St. Charles Fire Department will be conducting two water flow tests on Tuesday, January 15, 2019. The first test at 1145 North 5th Avenue will begin at approximately 01:00 P.M. and finish by 02:00 P.M. the same day. The second test at 3451 Swenson Avenue will go from 02:00 P.M. to 03:00 P.M. Residents may experience rust in the water during or immediately after the testing procedure. The water is safe; however you may want to refrain from doing laundry until the water is clear.

Winterize Your Water Service

Public Works frequently receives inquiries from residents on how to “winterize” a water service. You may need to winterize your home’s water service if your home will be vacant due to an extended vacation, home renovations that require having the water shut off, the sale of your home or moving from your home, etc.

To avoid frozen water pipes:

Water Tower is Getting a New Coat of Paint

Water Tower at Campton Hills Road and Main Street

The interior and exterior of the City of St. Charles water tower at 2903 Campton Hills Road is getting a new coat of paint and updated design. Work began  Aug. 20, 2018, and is anticipated to finish Nov. 30, 2018.

During the repainting process, a tent-like cover will be placed around the tower to protect the surrounding area as sanding and painting is completed.

Did You See Your Annual Water Quality Report?

The City of St. Charles is committed to providing a continuous supply of safe, reliable and economical water to its customers. Every year the City of St. Charles Water Division distributes a report that summarizes the quality of the City’s drinking water. We are pleased to report again this year that your tap water met all Environmental Protection Agency (EPA) drinking water health standards.

Hydrant Flushing Facts & Frequently Asked Questions

Why does the City perform hydrant flushing?

Hydrant flushing is the quick release of water from fire hydrants. It’s a controlled procedure that is vital to the general maintenance of the City’s water distribution system. It ensures adequate water flow is available to fire fighters, residents and businesses. It also helps maintain the City’s water clarity and quality by clearing iron and mineral deposits from the water mains (distribution pipes).

What are the effects of hydrant flushing?

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