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Water

Inventory of Water Service Lines Underway

Looking to Identify Water Service Lines Made with Lead

The City of St. Charles is performing an inventory of water service lines to identify lines made with lead, as required by the Illinois Lead Service Line Replacement & Notification Act. The water service line is the smaller pipe that delivers water from the City water main to homes or businesses. To collect information for the inventory, the City is sending water customers an online survey to complete, which includes instructions on how to identify their water service line material.

Hydrant Flushing Facts & Frequently Asked Questions

Why does the City perform hydrant flushing?

Hydrant flushing is the quick release of water from fire hydrants.  It’s a controlled procedure that is vital to the general maintenance of the City’s water distribution system.  It ensures adequate water flow is available to fire fighters, residents and businesses.  It also improves water quality by clearing iron and other mineral deposits from the water mains.

What are the effects of hydrant flushing?

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