Mailbox damage from a City snow plow
To report mailbox damage due to City snow plowing, please contact the Public Services Division at (630) 377-4405 or by email at pw@stcharlesil.gov.
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Seasonal Services
Questions about the annual holiday tree collection.
This service is offered by the City only to residents within the City limits.
Questions about the brush pickup program and schedule.
Check the Brush Collection Program page for the complete schedule.
Please note that brush collection may be different on private streets and is not offered by the City to residents outside the City limits.
Questions about the fall leaf collection program.
This program is not offered by the City to residents outside the City limits. The schedule is available on the City's website.
Report issue with snow removal on street and/or sidewalk.
Information regarding snow removal on the streets or sidewalks in the City of St. Charles is provided on the Snow Removal page of the City website. You can also contact the Public Works Field Office at (630) 377-4405 to report any issue or concern you may have.
Or, submit a Customer Service Request. Please indicate address and/or street(s) that are of concern.
Who do I call for information regarding mosquito control?
Please visit the Mosquito Abatement page in the Seasonal Services section of the City website for more information.
