Resident Survey
Every few years, the City distributes surveys to a statistical sample of St. Charles residents to gather their perspectives on City services and the quality of life in St. Charles. The most recent survey was administered in 2020.
Surveys
Cross Connection / Backflow Preventer Water Use Survey
Why did I receive a water survey from the City and Aqua Backflow?
The Illinois Environmental Protection Agency (IEPA) requires every water supply to develop and implement a cross connection (backflow prevention) control program.
Resident Survey Results
Business Retention Survey
The Business Retention Survey has been conducted approximately every two years since 1998 to identify and manage economic development issues and to assist the City in formulating pro-business policies. By better understanding issues that are important to business owners and operators, St. Charles can maintain its reputation as a good place to do business.
Surveys
Resident Survey
Since 1996, the City has conducted a citywide survey of residents. The services residents expect from their government, like police and fire protection, road maintenance and water, are important for a healthy community but expensive to provide. Because there are many needs and a limited amount of money to meet those needs, the City asks residents to help set its budgetary priorities.
