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City Services

Be Sure to Enroll in the CodeRED Emergency Notification System

Kane County offers the CodeRED® Emergency Telephone Notification System. The system allows County officials to telephone targeted areas or the entire County if an emergency requires immediate action such as a boil water order, missing child alert or evacuation notice. CodeRED® is capable of dialing 50,000 phone numbers per hour and delivers a recorded message.

Evening Citywide Mosquito Spray Scheduled for July 9

West Nile Positive Mosquito Identified in Trap

Clarke Environmental, the mosquito control vendor for the City of St. Charles, is conducting a citywide spray the evening of July 9, 2018. Clarke also will be spraying in surrounding communities.

Clarke recently identified a West Nile positive mosquito in one of their traps in St. Charles. This information, combined with additional trap data, and a review of recent weather patterns and forecasts prompted a communitywide spray.

Did You See Your Annual Water Quality Report?

The City of St. Charles is committed to providing a continuous supply of safe, reliable and economical water to its customers. Every year the City of St. Charles Water Division distributes a report that summarizes the quality of the City’s drinking water. We are pleased to report again this year that your tap water met all Environmental Protection Agency (EPA) drinking water health standards.

Hydrant Flushing Facts & Frequently Asked Questions

Why does the City perform hydrant flushing?

Hydrant flushing is the quick release of water from fire hydrants. It’s a controlled procedure that is vital to the general maintenance of the City’s water distribution system. It ensures adequate water flow is available to fire fighters, residents and businesses. It also helps maintain the City’s water clarity and quality by clearing iron and mineral deposits from the water mains (distribution pipes).

What are the effects of hydrant flushing?