City Services

With the promise of warmer days approaching, the Public Services arbor team is busy preparing to plant new and replacement parkway trees in the City Right-of-Way. Weather permitting, spring planting will begin in early April with approximately 100 trees to be planted! 

New trees are planted in several phases.Some reminders:

Many good things happened in our city this past year. Here are some highlights:

Kane County offers the CodeRED® Emergency Telephone Notification System. The system allows County officials to telephone targeted areas or the entire County if an emergency requires immediate action such as a boil water order, missing child alert or evacuation notice. CodeRED® is capable of dialing 50,000 phone numbers per hour and delivers a recorded message.

MetroNet, a fiber optic service provider, is installing their fiber network in St. Charles. We want to address some of the questions we received about the MetroNet project.

The City of St. Charles has long recognized the importance of preserving and maintaining the quality of its housing stock and providing a range of housing options and opportunities in order to ensure that St. Charles continues to be a place where young people, families, and seniors can and want to live.

The City of St. Charles is committed to providing a continuous supply of safe, reliable and economical water to its customers. Every year the City of St. Charles Water Division distributes a report that summarizes the quality of the City’s drinking water. We are pleased to report again this year that your tap water met all Environmental Protection Agency (EPA) drinking water health standards.

Why does the City perform hydrant flushing?

Hydrant flushing is the quick release of water from fire hydrants. It’s a controlled procedure that is vital to the general maintenance of the City’s water distribution system. It ensures adequate water flow is available to fire fighters, residents and businesses. It also helps maintain the City’s water clarity and quality by clearing iron and mineral deposits from the water mains (distribution pipes).

What are the effects of hydrant flushing?

SPRINGFIELD, Ill. – On behalf of the City of St. Charles, City Administrator Mark Koenen and Electric Services Manager Tom Bruhl accepted the Illinois Municipal Electric Agency’s President & CEO’s Municipality of the Year award at the Agency’s annual meeting and awards banquet held in Springfield on October 17.