City Services
MetroNet, a fiber optic service provider, is installing their fiber network in St. Charles. We want to address some of the questions we received about the MetroNet project.
The City of St. Charles is committed to providing a continuous supply of safe, reliable and economical water to its customers. Every year the City of St. Charles Water Division distributes a report that summarizes the quality of the City’s drinking water. We are pleased to report again this year that your tap water met all Environmental Protection Agency (EPA) drinking water health standards.
Why does the City perform hydrant flushing?
Hydrant flushing is the quick release of water from fire hydrants. It’s a controlled procedure that is vital to the general maintenance of the City’s water distribution system. It ensures adequate water flow is available to fire fighters, residents and businesses. It also helps maintain the City’s water clarity and quality by clearing iron and mineral deposits from the water mains (distribution pipes).
What are the effects of hydrant flushing?
SPRINGFIELD, Ill. – On behalf of the City of St. Charles, City Administrator Mark Koenen and Electric Services Manager Tom Bruhl accepted the Illinois Municipal Electric Agency’s President & CEO’s Municipality of the Year award at the Agency’s annual meeting and awards banquet held in Springfield on October 17.
City utility payment drop boxes can be found at:
The City sweeps its streets to remove sand, stone, debris, refuse, dirt, and other materials which may have accumulated on the roadway. Not only does it keep city streets clean and presentable, street sweeping also helps eliminate potential pollutants from entering the storm sewer system. Lakeshore Recycling Systems will assist with sweeping all public city streets on a regular basis according to the following schedule:
Create a service request online.
Please note that issues are handled during regular business hours.
Tri-City Ambulance Service (TCA) is an intergovernmental agency with members consisting of the City of St. Charles, City of Geneva, City of Batavia, Geneva Township and Batavia and Countryside Fire Protection District. The Service oversees the provision of ambulance service to the region that is cost effective and mutually beneficial to the communities involved.
