Residential Refuse Collection & Disposal
Please Note: Lakeshore Recycling Systems is accepting bulk items again. See pick up requirements below.
City Services
Why does the City perform hydrant flushing?
Hydrant flushing is the quick release of water from fire hydrants. It’s a controlled procedure that is vital to the general maintenance of the City’s water distribution system. It ensures adequate water flow is available to fire fighters, residents and businesses. It also improves water quality by clearing iron and other mineral deposits from the water mains.
What are the effects of hydrant flushing?
City utility payment drop boxes can be found at:
The City sweeps its streets to remove sand, stone, debris, refuse, dirt, and other materials which may have accumulated on the roadway. Not only does it keep city streets clean and presentable, street sweeping also helps eliminate potential pollutants from entering the storm sewer system. Lakeshore Recycling Systems will assist with sweeping all public city streets on a regular basis according to the following schedule:
Please note that issues are handled during regular business hours.
Tri-City Ambulance Service (TCA) is an intergovernmental agency with members consisting of the City of St. Charles, City of Geneva, City of Batavia, Geneva Township and Batavia and Countryside Fire Protection District. The Service oversees the provision of ambulance service to the region that is cost effective and mutually beneficial to the communities involved.
The Water service area, in cooperation with the Engineering Division, maintains this water hardness map to help residents determine settings for new water softeners. The hardness is based on a generalization of hardness for the wells serving the various zones indicated below. Click on the map image to download a PDF map.
Payment for utility bills can be made by automatic payment, mail, or at one of the four city drop boxes, or inside the Municipal Building at the Utility Billing Office. Drop boxes can be found at the following locations: