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City Services

City Services

Spring Trees Arriving Soon!

With the promise of warmer days approaching, the Public Services arbor team is busy preparing to plant new and replacement parkway trees in the City Right-of-Way. Weather permitting, spring planting will begin in early April with approximately 100 trees to be planted! 

New trees are planted in several phases.Some reminders:

Be Sure to Enroll in the CodeRED Emergency Notification System

Kane County offers the CodeRED® Emergency Telephone Notification System. The system allows County officials to telephone targeted areas or the entire County if an emergency requires immediate action such as a boil water order, missing child alert or evacuation notice. CodeRED® is capable of dialing 50,000 phone numbers per hour and delivers a recorded message.

Did You See Your Annual Water Quality Report?

The City of St. Charles is committed to providing a continuous supply of safe, reliable and economical water to its customers. Every year the City of St. Charles Water Division distributes a report that summarizes the quality of the City’s drinking water. We are pleased to report again this year that your tap water met all Environmental Protection Agency (EPA) drinking water health standards.

Hydrant Flushing Facts & Frequently Asked Questions

Why does the City perform hydrant flushing?

Hydrant flushing is the quick release of water from fire hydrants. It’s a controlled procedure that is vital to the general maintenance of the City’s water distribution system. It ensures adequate water flow is available to fire fighters, residents and businesses. It also helps maintain the City’s water clarity and quality by clearing iron and mineral deposits from the water mains (distribution pipes).

What are the effects of hydrant flushing?

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