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I just moved into a home in St. Charles. What do I need to create a profile for online bill pay?

As a first-time bill payer, you can create an online utility account after you receive your first paper bill in the mail. Once you receive your first bill, you will be able to go to our website and create your profile to enroll in paperless billing, pay your bill online, and more.

  • ALL payments made using our online payment processor or IVR (interactive voice response) phone number will be charged a $3.95 fee per transaction.
updated Feb 13, 2024