No, you can make a one-time payment through Paymentus without an online profile. You will need your 16-digit utility account number located at the top of your bill.
*Please note* ALL payments done using our payment processor PAYMENTUS will be charged a $3.95 fee per transaction.
Of course, you can still make your payment in person, at a drop box, through the mail, or through other existing methods.
Yes, the Paymentus payment site requires third-party cookies be enabled for their site. When cookies are disabled you are unable to make payments or access bill information online, and you will see a message that you must have third-party cookies enabled in your web browser.
See the Paymentus Privacy Policy for more information about their use of third-party cookies.
Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
*Please note* ALL payments done using our payment processor PAYMENTUS will be charged a $3.95 fee per transaction.
You will need your email address and your utility account number.
On the Paymentus Registration page, you will create a profile using your email address and a password. Once logged on to the Paymentus Customer Portal, associate your utility account number with your profile using the Accounts > Add Account option.
You can get your account number from a copy of your bill or by calling our Utility Billing Office at 630.377.4426.
