Storm Stats, Safety Notices and Service Delay Information
- According to the National Weather Service, as of 8 a.m. Nov. 26, 8.1 inches of heavy wet snow fell in St. Charles
- 40-50 mph winds and heavy snow downed power lines and tree branches, leading to power outages in our area. St. Charles Electric Utility reports that about 5,000 customers in all areas of the city experienced an outage. Some were momentary flickers, others were sustained. We’re proud to report that the longest outage was contained to 3 hrs 18 minutes.
- Electric and public works crews worked through the night and all day Monday to clear branches from power lines and downed lines from the roads.
- The Fire Department responded to 25 calls, twice as many as usual, for reports emergency medical services, downed power lines safety, and fire alarms set off due to power outages.
- All available police staff was out helping stranded motorists, taking minor accident reports and assisting public works/electric with downed power line issues.
- Blowing snow has obscured some traffic lights. Our electric contractor is out clearing these with their bucket trucks. Please be extra careful when entering an intersection, especially on Randall and Kirk roads.
- If your power goes out, please report it to the 24/7 hotline 866-444-0016. That's the fastest, easiest way to report an outage and get status updates.
- If you see a downed power line, please call 911.
- It was a particularly heavy snow, so please be careful when shoveling. Safety tips from our Fire Department are here.
- Refuse and Recyling Collection: Resumes Tuesday with pick up on the east side of the river and Wednesday for west side pick up.
- Brush and Storm Debris Collection: Regularly scheduled brush collection resumes Wednesday, Nov. 28 for residents west of the river. In addition, due to the magnitude of the recent winter storm, city crews and contractors will continue to collect brush and storm debris on both sides of town.
- Leaf Collection: Leaf collection resumes Monday, Dec. 3, as the second round of regularly scheduled collections continues