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Discourage Coyotes from Making Your Neighborhood their Home

We can expect an increase in coyote sightings between now and February as young coyotes leave their parents in search of mates and territories to call their own. And, with the onset of winter, coyotes are more willing to venture out of their rural or wooded habitats and into residential areas in search of food and shelter.

While coyotes are unlikely to attack humans, they can become more aggressive if they find an area that suits their needs and they want to defend it. Tips for keeping coyotes from settling in your neighborhood:

Be Sure to Enroll in the CodeRED Emergency Notification System

Kane County offers the CodeRED® Emergency Telephone Notification System. The system allows County officials to telephone targeted areas or the entire County if an emergency requires immediate action such as a boil water order, missing child alert or evacuation notice. CodeRED® is capable of dialing 50,000 phone numbers per hour and delivers a recorded message.

Electric Utility Phone Scam Alert

Calls Falsely Displaying as the City of St. Charles have been Reported

The St. Charles Utility Billing office has received reports from residents of scammers posing as representatives of the City. The scam caller ID number has been falsely displaying as the City's main 630.377.4400 number.

The callers have left voicemails which are incomplete, stating "electric bill is overdue, here's your reference number. You need to call immediately." 

MetroNet Fiber Optic Services Coming to St. Charles

MetroNet, a Midwest fiber optic service provider, delivering high-speed gigabit Internet, high-definition television and phone service recently announced expansion into St. Charles, Illinois. MetroNet serves more than 30 communities in Indiana and Illinois.

MetroNet currently is installing/constructing their fiber network. Some frequently asked questions about the network construction phase:

Does MetroNet have the proper permits for the construction they are about to perform?

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