City of St. Charles Electric Utility customers report an electric outage 24/7 to the above hotline. Please note: Call the outage hotline not the main City number or Public Works Department to report an outage. More information, including details for registering a phone number to receive updates is at www.stcharlesil.gov/power-outages
MetroNet, a Midwest fiber optic service provider, delivering high-speed gigabit Internet, high-definition television and phone service is installing/constructing their fiber network in St. Charles. Some frequently asked questions about the network construction phase:
Does MetroNet have the proper permits for the construction they are about to perform?
Yes. MetroNet has been issued permits by theVcity to construct the fiber optic network in your area, including aerial and underground work in neighborhoods.
The City has 1,500 free parking spaces in downtown St. Charles. They are all within walking distance of a wide range of shops, restaurants, and entertainment venues. Click here to see parking maps for downtown and 1st Street.
There is a 24-hour time limit to park on any street in the City of St. Charles.