For the fifth consecutive year, the U.S. Department of Labor has presented the City of St. Charles with the HIRE Vets Gold Medallion Award. The award recognizes the City for employing military veterans, and is part of the Honoring Investments in Recruiting and Employing American Military Veterans Act of 2017 (HIRE Vets Act).
99% of residents surveyed feel St. Charles is an Excellent or Good place to live. The results of the 2020 St. Charles Resident Survey were presented at the Sept. 8, 2020 Government Operations Committee Meeting. In general, survey respondents feel St. Charles is safe, clean and well maintained. Residents also valued the services they receive for the taxes they pay.
There are several easy ways to pay your utility bill:
- By phone - Call toll free 24/7 at (844) 443-9794
- With credit/debit cards or echeck
- Use PayPal, Venmo, and Amazon Pay
Our employees are a big part of what keeps St. Charles running smoothly—and always moving forward.
- Click here for a list of the latest job opportunities.
- Want to know what it's like working at the City? Click here to see our recruitment video.
St. Charles offers a variety of events all year long that attract visitors, support our local businesses, and build community spirit. Visit our Special Events page for a listing of major events in St. Charles.
City of St. Charles financial reporting practices have earned recognition from the Government Finance Officers Association (GFOA). For the 36th consecutive year, the City of St. Charles’ Annual Comprehensive Financial Report was awarded the Certificate of Achievement for Excellence in Financial Reporting. The award is the highest form of recognition in governmental accounting and financial reporting. It recognizes the City of St. Charles for showing a spirit of full disclosure in clearly communicating the City’s financial picture as of the end of the fiscal year.
Masks No Longer Required in City Buildings or at Public Meetings
Effective Feb. 28, 2022, the State of Illinois no longer requires masks to be worn indoors.
Visit KANEVAX.ORG to schedule an appointment at a vaccination site in Kane County, or call 855-4-KANEVAX (855.452.6382).
There are more than 2,000 business here in St. Charles. Browse through the many options of retail, service, entertainment, and natural attractions listed in the St. Charles Business Alliance Destination Guide and St. Charles Chamber of Commerce Membership Directory.
St. Charles Connect is an easy, convenient way to get in touch with us to let us know if you have an issue we can resolve, such as a downed tree or pot hole, or to ask us questions.
Don’t Use to It Report an Emergency
St. Charles Connect is not for reporting an emergency. For urgent situations, call 911.
It also should not be used to report any time-sensitive issues. It is only staffed during regular business hours.
The City has 1,500 free parking spaces in downtown St. Charles. They are all within walking distance of a wide range of shops, restaurants, and entertainment venues. Click here for an interactive parking map.
There is a 24-hour time limit to park on any street in the City of St. Charles.