City of St. Charles financial reporting practices have earned recognition from the Government Finance Officers Association (GFOA). For the 36th consecutive year, the City of St. Charles’ Annual Comprehensive Financial Report was awarded the Certificate of Achievement for Excellence in Financial Reporting. The award is the highest form of recognition in governmental accounting and financial reporting. It recognizes the City of St. Charles for showing a spirit of full disclosure in clearly communicating the City’s financial picture as of the end of the fiscal year.
Masks No Longer Required in City Buildings or at Public Meetings
Effective Feb. 28, 2022, the State of Illinois no longer requires masks to be worn indoors.
Visit KANEVAX.ORG to schedule an appointment at a vaccination site in Kane County, or call 855-4-KANEVAX (855.452.6382).
There are more than 2,000 business here in St. Charles. Browse through the many options of retail, service, entertainment, and natural attractions listed in the St. Charles Business Alliance Destination Guide and St. Charles Chamber of Commerce Membership Directory.
City of St. Charles Electric Utility customers report an electric outage 24/7 to the above hotline. Please note: Call the outage hotline not the main City number or Public Works Department to report an outage. More information, including details for registering a phone number to receive updates is at www.stcharlesil.gov/power-outages
St. Charles Connect is an easy, convenient way to get in touch with us to let us know if you have an issue we can resolve, such as a downed tree or pot hole, or to ask us questions.
Don’t Use to It Report an Emergency
St. Charles Connect is not for reporting an emergency. For urgent situations, call 911.
It also should not be used to report any time-sensitive issues. It is only staffed during regular business hours.
The City has 1,500 free parking spaces in downtown St. Charles. They are all within walking distance of a wide range of shops, restaurants, and entertainment venues. Click here to see parking maps for downtown and 1st Street.
There is a 24-hour time limit to park on any street in the City of St. Charles.
The City of St. Charles has several options available to residents for easy reporting of electric and streetlight outages.
24/7 Electric Outage Hotline
Registered utility customers can report electric outages 24 hours a day to the City’s Electric Outage hotline. Registered phone numbers are linked to your City utility account so the outage location can immediately be identified when you call to report an issue.
The City website contains a quick and easy way for you to find out what ward you are in and to contact your Aldermen.
How to Contact Your Aldermen
Visit the City Council - Alderman page on our website under the “Government” tab at the top of the page. Scroll down for a list of Aldermen, the Ward they represent, and their conrtact information.
What Ward Am I In?
An Advisory Board of the National Oceanic and Atmospheric Administration & National Weather Service recently re-certified St. Charles as a StormReady Community. The designation is granted every three years to communities that have met or exceeded requirements for severe weather preparation. The City of St.