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City of St. Charles Financial Reporting Earns Award

For 36th Consecutive Year

City of St. Charles financial reporting practices have earned recognition from the Government Finance Officers Association (GFOA). For the 36th consecutive year, the City of St. Charles’ Annual Comprehensive Financial Report was awarded the Certificate of Achievement for Excellence in Financial Reporting. The award is the highest form of recognition in governmental accounting and financial reporting. It recognizes the City of St. Charles for showing a spirit of full disclosure in clearly communicating the City’s financial picture as of the end of the fiscal year.

St. Charles Connect: A Convenient Way to Get in Touch with the City

St. Charles Connect is an easy, convenient way to get in touch with us to let us know if you have an issue we can resolve, such as a downed tree or pot hole, or to ask us questions. 

Don’t Use to It Report an Emergency
St. Charles Connect is not for reporting an emergency. For urgent situations, call 911. 

It also should not be used to report any time-sensitive issues. It is only staffed during regular business hours.

City of St. Charles Offers Easy Ways to Report Electric and Streetlight Issues

The City of St. Charles has several options available to residents for easy reporting of electric and streetlight outages.

24/7 Electric Outage Hotline

Registered utility customers can report electric outages 24 hours a day to the City’s Electric Outage hotline. Registered phone numbers are linked to your City utility account so the outage location can immediately be identified when you call to report an issue.

What Ward Am I In?

And How to Contact Your Alderman

The City website contains a quick and easy way for you to find out what ward you are in and to contact your Aldermen.

How to Contact Your Aldermen

Visit the City Council - Alderman page on our website under the “Government” tab at the top of the page. Scroll down for a list of Aldermen, the Ward they represent, and their conrtact information.

What Ward Am I In?

City of St. Charles Once Again Earns NOAA/NWS StormReady Designation

City has been certified a StormReady Community Since 2014

An Advisory Board of the National Oceanic and Atmospheric Administration & National Weather Service recently re-certified St. Charles as a StormReady Community. The designation is granted every three years to communities that have met or exceeded requirements for severe weather preparation. The City of St.

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