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Police Records Division


The Police Records Division is part of the Administrative Section of the Police Department and provides support service to the Department, the community, and other agencies. Often times, it is the first point of contact between citizens and the Police Department. The St. Charles Police Records Division is comprised of six part-time and four full-time civilian staff.

The Records Division Police Records maintains the confidentiality and integrity of all police documents. They are responsible for the processing, distribution, and retention of all police department documents, including offense/incident reports, arrest and criminal history information, traffic citations, warrants, crash reports, both electronically and on paper. It handles requests for dissemination of information to other agencies, to the public and internally. The actions and decisions of the Police Records staff must comply with all City, Department, State and Federal laws, guidelines and confidentiality requirements. Because the data processed deals with courts and the law, Records’ duties must be performed accurately and in a timely manner, often per state mandate. Tens of thousands of records are processed through the Records Division each year for data entry.

Business hours are Monday through Friday 7:30 a.m. to 10:30 p.m.; Saturdays 8 a.m. to 4 p.m. Closed Sundays and holidays.