The Den

The City of St. Charles wants to transform our outreach to the business community. 

Contact Us Anytime

There is a fake Facebook page that has been commenting as the City of St. Charles on Facebook. Please be aware if you see any off-color comments, it is not the City making those statements. Two versions of the page have been shut down. But it’s possible another attempt will be made to bring it back in yet another form, modified just enough to fool Facebook.

How Can You Tell the Real City Page from the Fake Page?

There are many ways to get in touch with the City if you have an issue after hours.

Police or Fire – Dial 911

Public Works Emergency – 630.377.4405

• Water issue
• Sanitary sewer issue
• Streets concern
• Parkway tree issue

Report an Electric Outage 24/7 – 866-444-0016

Streetlight Out – www.stcharlesil.gov/report-it

Pay Your Utility Bill

The history of Pottawatomie Park dates back over 180 years. The land was first purchased by Calvin Ward in 1834, and the property belonged to his family for many years until developers started to take interest during the late 1880’s. They sought out the property for its natural beauty and could easily picture a resort, hotel, and park in its place. A pavilion was built on the edge of the river in 1892, but the plans for a resort never went much further.

If you have ever been assisted by a St. Charles police officer or firefighter, watched snow plows run through your neighborhood, or seen a customized map developed by the City, then you have benefited from the City’s Geographic Information Systems (GIS), a division of our Informations Systems Department.

Many routine City operations are tied to a location and therefore rely on a mapping service. Maps play a vital role in locating water, sewer and electric lines, or in helping emergency crews calculate the best route with the lowest response time.

We can expect an increase in coyote sightings between now and February as young coyotes leave their parents in search of mates and territories to call their own. And, with the onset of winter, coyotes are more willing to venture out of their rural or wooded habitats and into residential areas in search of food and shelter.

While coyotes are unlikely to attack humans, they can become more aggressive if they find an area that suits their needs and they want to defend it. Tips for keeping coyotes from settling in your neighborhood:

According to a recent Gallup poll, Americans across the country trust their local government more than their state government. 72% of U.S. adults polled said they have a “great deal” or a “fair amount” of trust in their local government, compared with 63% answering the same about their state government.

Kane County offers the CodeRED® Emergency Telephone Notification System. The system allows County officials to telephone targeted areas or the entire County if an emergency requires immediate action such as a boil water order, missing child alert or evacuation notice. CodeRED® is capable of dialing 50,000 phone numbers per hour and delivers a recorded message.

School is back in session and student safety is always at the forefront of back-to-school preparations. Coordinated student safety plans developed collaboratively by the St. Charles Police Department, St. Charles Fire Department and St. Charles Community Unit School District 303 officials are in place to keep students safe when they are in school.