The Den

Remember to Call 811 before you dig or visit bit.ly/E-request. More information is at https://call811.com/Start-Here.

Anytime you turn on a faucet in your home, run the dishwasher or flush a toilet, that water runs out of your sanitary sewer line and into the City sewer.  If your sanitary sewer line gets clogged, all of your drains and toilets will get backed up, too.  Avoid unpleasant and potentially expensive plumbing problems by preventing clogs in your sewer line.

Avoid costly Bathroom Clogs

Did you see this beautiful view of Main Street during a weather segment on WGN-TV? Recently WGN-TV installed a WeatherBug camera to capture images and time lapse video of St. Charles as we weather the seasons. Thanks Mike Janssen! Check it out at https://www.weatherbug.com/weather-camera/

During the past year, Tri-City Ambulance has identified an increase in the number of 911 calls requesting medical assistance for a person experiencing a mental health/behavioral health emergency. Frequently the patient is not the one who has requested assistance. So when the ambulance, fire, and police arrive on the scene, the patient may not be accepting of assistance. In addition, Tri-City Ambulance is only able to transport patients to the emergency department, which is not always the correct treatment for the patient.

The St. Charles Police School Resource Officers interact with students in many ways. They make sure the schools are safe learning environments and also serve as a resource for classroom instruction in:

• Law-related education
• Violence diffusion
• Safety programs
• Drug prevention
• Crime prevention

In addition, they help students foster positive relationships with law enforcement.

As an Equal Opportunity employer, the City has developed an Equal Employment Opportunity Utilization Report that includes the City’s policy statement, objectives and steps, and analysis charts. The report identifies how the City will continue good faith efforts to seek qualified candidates from a diverse background, focusing on areas of under-utilization. For more information about our applications process and to view the report, visit www.stcharlesil.gov/jobs/application-information

Keep car doors locked and don't leave keys, key fobs, garage door openers, or other valuables inside unlocked cars. St. Charles and nearby communities have reports of thefts from vehicles as well as stolen vehicles when keys had been left inside unlocked cars. Often criminals are simply trying door handles hoping to find unlocked vehicles. It is an all too common problem that can be prevented by simply locking your car.

In the summer, we use air conditioners, swimming pools, fans—and lots of energy. Here are some tips to help save energy and costs during peak usage times: 

Please keep in mind that there is a 24-hour time limit to park on any street in the City of St. Charles. This parking time limit supports the idea that City streets are for the movement of vehicles, not the storage of them.

Water Conservation requirements apply year-round. Sprinkling time limits: