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The Den newsletter

Installing a New Mailbox?

Placing Mailboxes Correctly Can Help Avoid Damage from Snow Plows

If installing a new curbside mailbox is on your To Do list this summer, make sure you place it the proper distance from the curb to help avoid damage from snow plows this winter.

Plows are big pieces of machinery and they are pushing heavy amounts of snow off the roads. Sometimes mailboxes are damaged in the process. But placing the mailbox the proper distance from the curb can help minimize the chance your mailbox will be damaged during plowing.

Adding reflectors to the mailbox also helps increase their visibility.

Mailbox Installation Guidelines

Are You Moving in or Out?

Remember to call to start/stop utilities

Make sure you contact the Utility Billing office at 630.377.4426 to start or stop your utility service. We require one business day's notice to set up service or schedule final readings. We do not take daily readings so we are unable to back-date bills. Also, we will only work with the account holder regarding utility service. Office hours are 8 a.m. to 4:30 p.m., Monday through Friday.

Keep Your Sanitary Sewer Line Clear

Anytime you turn on a faucet in your home, run the dishwasher or flush a toilet, that water runs out of your sanitary sewer line and into the City sewer.  If your sanitary sewer line gets clogged, all of your drains and toilets will get backed up, too.  Avoid unpleasant and potentially expensive plumbing problems by preventing clogs in your sewer line.

Avoid costly Bathroom Clogs

Portions of 1st St & Walnut Ave Closed

Additional Outdoor Dining Space in Downtown St. Charles

A portion of 1st Street in downtown St. Charles closed to vehicle traffic to accommodate additional outdoor public seating. Access to the 1st Street parking structures remains. The existing plaza west of 1st Street accommodates outdoor dining for restaurants along the plaza. A portion of Walnut Avenue also is closed to accommodate outdoor dining for Flagship on the Fox restaurant. The St. Charles City Council approved a Temporary Outdoor Dining program to allow expanded outdoor dining for restaurants and bars in St.

1st Street Plaza Expansion Survey Results

Thank you to all who took the 1st Street Plaza Expansion Survey, which was conducted to gauge opinions about expanding the plaza on the east into the grassy area at the southeast corner of Main & 1st streets. The response was overwhelming! 988 residents, business owners, and visitors completed the survey. We have reviewed the responses and read through 1,000+ written comments and are happy to share the results.

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