The Den

When the weather warms up, the St. Charles Police Department Bike Patrol Unit gets rolling. The bicycle patrol unit is an “as needed” volunteer unit that was started in 1993. The bicycle patrol is prominently used during the summer at highly populated city events that can be navigated easier by bike. The patrol provides an additional level of support for areas where cars are unable to go. Each bike is equipped with a small pack that contains a first aid kit, flashlights, and reflective vest in the event traffic assistance is needed.

If you’re looking for a collection of local resources for seniors, visit the City website www.stcharlesil.gov/residents/resources-seniors. There you will find a helpful list of activities, services, safety and assistance programs, transportation options, and much more. Also on that page is a link to our Senior Citizens Resources Guide.

Your City government relies on the input and participation of everyone. That’s why we’re proud to announce the new assisted listening system in the City Council chamber.

An audience member can pick up one of four audio receivers and either ear buds or a neck loop that is designed to work with hearing aids equipped with a telephone switch. 

When the audio system is turned on, the digital transmitter automatically sends a signal to the receivers. Volume controls on the receiver allow individuals to adjust the volume to their needs. 

Our Police Officers do their best to monitor suspicious activity throughout the community, but they also rely on residents to be their eyes and ears in neighborhoods. So please, ‘If you see something, say something,’ and report any issues that require an officer, no matter how minor, directly to 911 while they are occurring.

It’s quite a journey from the time a proposal is presented for a new ordinance or project. Along the way, there are several steps for review and comment from staff, elected officials and the public built into the process. 

Want to know what issues are being discussed at which meetings? The schedule of all upcoming meetings, agendas and minutes of past meetings are on our website at www.stcharlesil.gov/meetings. Agendas are posted 48 hours before a meeting.

St. Charles Connect is an easy, convenient way to get in touch with us to let us know if you have an issue we can resolve, such as a downed tree or pot hole, or to ask us questions. 

Don’t Use to It Report an Emergency
St. Charles Connect is not for reporting an emergency. For urgent situations, call 911. 

It also should not be used to report any time-sensitive issues. It is only staffed during regular business hours.

Flashing Pedestrian Signs are installed at certain crosswalks, usually mid-block, where there is no traffic light to stop traffic or walk sign for pedestrians to cross the street.

These signs are installed at two locations in St. Charles: Kirk & Dunham roads near St. Charles East High School Stadium and Peck Rd. & Springfield Way near Otter Cove. When pedestrians are ready to cross, they push a button that activates flashing yellow lights on the sign.

City utility customers can report electric outages 24 hours a day to the City’s Electric Outage hotline at 866.444.0016. If you register your phone number, it is linked to your utility account so the outage location is automatically identified and reported when you call. You also have the option to receive a call back to confirm power restoration. updates about the outage. To register up to three phone numbers, call the Utility Billing office at 630.377.4426 or visit www.stcharlesil.gov/utility-billing.

Chicago news stations are always looking for eye-catching photos of the Chicagoland area. Think you have the perfect shot of St. Charles? Send it t the local news stations and you may see it on the air! Let’s show off our beautiful community.

Where to Submit Your Photos

CBS Channel 2 tips@cbschicago.com

NBC Channel 5 http://www.nbcchicago.com/ugc

WGN Channel 9 http://chicagoweathercenter.com/photos