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Utilities & Payments - Frequently Asked Questions

Payment History

How Can I Request a History of Prior Year Utility Bill?

Requests must be submitted either by phone (630-377-4426) or in writing (send to City of St. Charles, 2 E. Main St., St. Charles, IL  60174) by January 30, for the previous year's Utility Bill history.

How can I see my online payment history?

You can view your online payment history when you create or log into your online utility account. Payment history can be found, once logged in, under "Transactions" tab. 

updated Feb 23, 2018